Xometry is a leading AI-enabled marketplace for on-demand manufacturing, transforming one of the largest industries in the world. It is a public company listed on NASDAQ (symbol: XMTR). 

With its proprietary technology, Xometry creates a marketplace that enables designers and engineers to rapidly source high-quality on-demand manufactured parts and assemblies. Xometry's innovative platform also empowers sellers of manufacturing services across the nation to grow their businesses. Xometry’s buyers range from self-funded startups to Fortune 100 companies.

Xometry’s online quoting portal and network of thousands of manufacturing facilities helps ensure fast lead times while offering a broad array of capabilities, including CNC Machining, 3D Printing, Injection Molding, Sheet Metal Fabrication, Sheet Cutting and Casting.

www.xometry.com  |  info@xometry.com  |  240.252.1138

Xometry

Solutions Engineer

Advise and propose manufacturing solutions using Xometry's technology for customer needs.

• Serve as a trusted advisor to prospects and customers
• Propose solutions to real business problems using technical expertise
• Work with Sales team to sell manufacturing processes across North America
• Conduct discovery meetings to uncover business and technical requirements
• Consult with prospects and customers to identify applications of Xometry technology
• Demonstrate Xometry capabilities, including our software quoting platform
• Support internal teams by providing feedback and content for marketing collateral
• Serve as an industry thought leader at events and webinars

Solutions Engineer - Sheet Metal Fabrication

Manage large-scale projects and serve as a trusted advisor in custom manufacturing.

• Serve as a trusted advisor to customers, proposing solutions to manufacturing and supply chain problems
• Work with Sales to win production manufacturing opportunities across North America
• Manage projects valued at $100k+
• Conduct discovery meetings and qualify opportunities
• Demonstrate Xometry capabilities, including quality control processes
• Collaborate with internal teams to streamline quoting and ensure customer satisfaction
• Attend customer visits and lead technical presentations
• Manage relationships with strategic customers
• Drive quote strategy meetings and escalate issues when necessary
• Develop technical aspects of customer proposals

Solutions Engineer Project Manager

Provide technical solutions and support for prospects and customers in manufacturing.

• Serve as a trusted advisor to prospects and customers
• Propose solutions to real business problems using technical expertise
• Work with Sales team to sell manufacturing processes across North America
• Conduct discovery meetings to uncover business and technical requirements
• Answer customer's technical questions on DFx and Xometry's manufacturing capabilities
• Consult with prospects and customers to identify applications of Xometry technology
• Demonstrate Xometry capabilities, including our software quoting platform
• Support internal teams by providing feedback and content for marketing collateral
• Serve as an industry thought leader at events and webinars

Solutions Engineer - Live Chat and General Support

Customer Success

• We are seeking a Senior Product Manager to spearhead transformative enhancements to our support mechanisms and sales enablement processes, working closely with our Salesforce Platform team. This role is critical for improving our sales team's effectiveness and enhancing our overall customer experience to drive business growth.
• Own and enhance the tools and processes used by our sales and support teams. Drive the strategy, roadmap, and execution of significant product initiatives in sales and support enablement.
• Work closely with the Salesforce Platform Team to identify opportunities for process improvements and technology integration. Prioritize projects to align with strategic business goals and maximize impact on user efficiency and customer satisfaction.
• Serve as the primary liaison between product management and the sales and support teams. Ensure all initiatives are communicated effectively and garner support from executive and frontline stakeholders.
• Facilitate and lead cross-functional initiatives that enhance productivity and performance across the company. Foster a culture of innovation and continuous improvement.
• Deeply understand the challenges and needs of our sales teams, support staff and customers. Integrate customer feedback and analytics into product development to refine tools and processes continuously.
• Implement a KPI-driven approach. Define and track metrics that gauge the efficacy of tools and processes, ensuring alignment with broader business objectives.

Senior Product Manager, Customer Experience and Sales Enablement

Sales

• Architect Xometry’s enterprise solution, which includes integrating Xometry in the customer's procurement flow and building financial models demonstrating the benefit of utilizing the Xometry Marketplace for their custom manufacturing needs
• Consistently manage and maintain a high quality pipeline that is sufficient to cover the revenue plan. Hit quarterly and yearly profit and revenue targets
• Ensure monthly sales objectives are met or exceeded while delivering outstanding service to new and existing Xometry customers
• Train, mentor, and coach account executives to become best in class enterprise sales professionals
• Develop a successful enterprise sales playbook and create operating efficiencies, key metrics, KPIs, and communication processes for the organization. Routinely provide updates on sales progress and pipeline data to the rest of the company
• Manage day-to-day sales activity management, funnel activity, and customer focus sales efforts for the team of enterprise sales executives and account managers
• Negotiate business relationships and contracts with senior level buyers (VPs, C-Suite)
• Build and maintain strong relationships with key decision-makers at enterprise-level clients, understanding their needs and providing tailored solutions to meet their requirements
• Perform account planning, forecasting, and positioning for accounts in the enterprise sales unit in collaboration with Sales Operations. Develop key performance metrics to measure success
• Collaborate with the marketing team to develop targeted marketing campaigns and initiatives to attract and engage enterprise clients
• Work closely with the product development team to identify opportunities for new product offerings or enhancements to existing products based on customer feedback and market trends
• Monitor market trends, competitor activities, and industry developments to identify opportunities for growth and stay ahead of the competition
• Track sales performance against targets and provide regular reports to the executive team, analyzing sales data to identify areas for improvement and optimization
• Represent Xometry at industry events, conferences, and trade shows to promote our brand and network with potential clients
• Travel regularly to meet with customers

Remote Jobs at Xometry

Xometry

Solutions Engineer - Sheet Metal Fabrication

Xometry

Solutions Engineer Project Manager

Xometry

Solutions Engineer - Live Chat and General Support

Xometry

Senior Product Manager, Customer Experience and Sales Enablement

Xometry

Vice President, Enterprise Sales

Xometry