Key Account Manager

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🕒 November 13, 2025

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MAI xpose360

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 2009

🤝 B2B

📱 Media

🤖 Artificial Intelligence

B2B • Media • Artificial Intelligence

<MAI xpose360> is a digital performance marketing agency and part of the MAI Group that offers end-to-end online marketing services including SEO, paid media (SEA, social ads, programmatic), content strategy and creation, affiliate and influencer marketing, digital analytics, marketing automation, and customer journey strategy. They provide AI consulting, AI creatives and workshops, serve regional to international clients across industries, and emphasize performance-driven campaigns, certifications (Google, Microsoft, BVDW), and long-term client partnerships.

📋 Description

• Strategic management and development of a defined client portfolio across multiple service areas • Proactively identifying growth potential as well as cross- and upselling opportunities • Taking independent responsibility for pitches, proposal processes and tenders • Ensuring high client satisfaction through regular reviews, transparent communication and solution-oriented work • Close collaboration with internal specialist teams to implement integrated strategies • Preparing and presenting reports and decision documents for clients and stakeholders • Contract and terms negotiations: contributing to proposals, pricing strategies and contract conclusions • Relationship management at decision-maker level: building and maintaining long-term partnerships with C-level and budget owners • Representing MAIxpose360 at events, client meetings and industry conferences

🎯 Requirements

• You have several years of experience in the digital space (e.g., online marketing, digital sales, consulting) and understand the mechanisms of the digital market • Strong rhetorical skills, excellent communication and a confident presence — whether on the phone, in presentations or in face-to-face meetings • You have a good sense for business perspectives and strategic consulting without diving into day-to-day operations • You have an eye for compelling presentations and design • Ideally, you are familiar with CRM systems (e.g., HubSpot) and common sales methodologies • You speak fluent German (C2) in spoken and written form; good English is an advantage • A self-directed, reliable and goal-oriented working style comes naturally to you • You enjoy direct customer contact and shaping relationships sustainably • You are open to hybrid work and willing to work at least 2 days per week at one of our locations (Augsburg, Hamburg, Berlin)

🏖️ Benefits

• Flexible working hours and location — you can choose when and where to work • In addition to our main offices in Augsburg, Hamburg and Berlin, you have full access to MAI-Group locations: Paderborn, Cologne, Munich and Vienna • You receive one additional vacation day for each year of company service • We continuously develop our employees individually and provide active training and a range of development opportunities • We participate in nearly all existing digital marketing events — and sometimes host them ourselves • We live a highly transparent company philosophy and continuously challenge our structures, processes and mindset • We retain our employees and focus on long-term relationships • Strong camaraderie among colleagues is very important to us • In addition, you will, of course, receive the full xpose360 package: sports sessions in the agency, individual coaching, free drinks, fruit, sweets, after-work beers, team events and much more