Business Analyst, CPQ

🕒 June 24

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Zaelab

51 - 200 employees

🤝 B2B

🛍️ eCommerce

☁️ SaaS

💰 $250k Seed Round on 2013-12

B2B • eCommerce • SaaS

Zaelab is a leader in B2B digital transformation, offering enhanced digital experience solutions across industries including manufacturing, distribution, health and life sciences, and high-tech. It specializes in a variety of services such as user experience, content management, configure price & quote, guided selling, product management, and composable commerce. Zaelab partners with major platforms like Salesforce, Shopify, SAP, BigCommerce, Adobe Commerce, and commercetools to deliver optimal B2B, D2C, and marketplace commerce experiences. With the acquisition of Trellis, Zaelab expands its full-service digital agency capabilities to help businesses streamline operations, reduce inefficiencies, and achieve growth in a competitive market landscape.

📋 Description

• Lead requirements gathering and discovery sessions with business stakeholders • Translate business needs into detailed user stories, acceptance criteria, and functional documentation • Support e-commerce and quoting-related workflows across digital platforms • Collaborate with cross-functional teams including Product, Engineering, QA, and Delivery • Analyze and support the functional documentation of business processes, integrations, and system dependencies • Assist in backlog refinement, sprint planning, and Agile ceremonies if applicable • Identify risks, gaps, and process improvement opportunities throughout delivery • Act as a bridge between technical and non-technical stakeholders

🎯 Requirements

• 4+ years of experience as a Business Analyst or Digital Consultant in consulting or technology environments • Strong experience with e-commerce platforms and digital customer journeys • Experience working with quoting, CPQ, configuration, or pricing logic workflows • Ability to write detailed user stories and functional requirements • Experience working in Agile delivery environments • Strong communication and stakeholder management skills • Comfortable working across distributed/global teams

🏖️ Benefits

• Unlimited Vacation/PTO • Fully remote and distributed teams • Paid Parental Leave • Ongoing training and education opportunities • 0% Bureaucracy Culture - Focus is on responsibilities, not title

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