Account Manager

🕒 April 29

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Zartis

WebsiteLinkedInAll Job Openings

201 - 500 employees

☁️ SaaS

💰 Pre Seed Round on 2011-12

SaaS • IT

Zartis is a company providing software development and technology consulting services to clients worldwide. They specialize in IT staff augmentation, offering individual software developers and scalable software teams. Zartis also provides tech consulting services including software architecture, DevOps, AI consulting, and security and compliance advisory. They work across various industries such as fintech, medtech, cleantech, and more, delivering tailored and secure technology solutions. The company emphasizes innovation, scalability, and integration into existing teams, helping clients optimize cloud costs, modernize systems, and develop MVPs. Zartis is ISO 27001 certified, focusing on building secure and reliable software.

📋 Description

• Build and maintain strong, long-lasting relationships with assigned digital clients, consistently holding yourself to the highest standards of service. • Support account retention and help identify opportunities for account growth. • Respond with agility and accuracy to client needs and issues, collaborating with internal stakeholders to deliver timely solutions. • Monitor client satisfaction and engagement through regular interactions with clients and engineering teams, proactively identifying and addressing potential challenges. • Efficiently prioritize your time to align with essential client goals and activities.

🎯 Requirements

• 5–6 years of experience in an Account Management role, ideally within the tech sector. • Experience in tech services is a strong advantage. • Proven ability to manage multiple client accounts simultaneously while maintaining a high quality of service. • Strong communication and interpersonal skills, with the ability to build trust with both client stakeholders and engineering teams. • A commercial mindset with experience managing revenue, identifying growth opportunities, and supporting retention. • Comfortable working in a fast-paced, distributed, and international environment. • Proactive, detail-oriented, and solution-driven approach to challenges. • Experience with CRM tools (Hubspot is a plus) and account reporting. • Nice to have: Background in financial services, healthcare, or energy sectors. • Nice to have: Experience managing enterprise clients.

🏖️ Benefits

• 100% Remote Work • WFH allowance: Monthly payment as financial support for remote working. • Career Growth: We have established a career development program accessible for all employees with a 360º feedback that will help us to guide you in your career progression. • Training: For Tech training at Zartis, you have time allocated during the week at your disposal. You can request from a variety of options, such as online courses (from Pluralsight and Educative.io, for example), English classes, books, conferences, and events. • Mentoring Program: You can become a mentor in Zartis or you can receive mentorship, or both. • Zartis Wellbeing Hub (Kara Connect): A platform that provides sessions with a range of specialists, including mental health professionals, nutritionists, physiotherapists, fitness coaches, and webinars with such professionals as well. • Multicultural working environment: We organize tech events, webinars, parties, and activities to do online team-building games and contests.