Senior Account Director

🔥 3 minutes ago

🌽 Illinois, New Jersey, +3 more states – Remote

🌽 Illinois – Remote 🏖️ New Jersey – Remote 🗽 New York – Remote 🤠 Texas – Remote ⚔️ Virginia – Remote

💵 $136.1k - $170k / year

⏰ Full Time

🟠 Senior

🧑‍💼 Account Executive

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Zayo Group

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 2007

📡 Telecommunications

🏢 Enterprise

☁️ SaaS

💰 $92.9M Grant on 2023-06

Telecommunications • Enterprise • SaaS

Zayo Group is a leading global provider of communication infrastructure services, offering a wide range of products and services including fiber & transport, network connectivity, mobile infrastructure, private networks, and various managed services like SD-WAN and security solutions. Zayo's extensive network spans over 145,000 route miles of fiber and connects over 1,500 data centers worldwide. Its services cater to various industries including education, finance, healthcare, retail, media & entertainment, and more, helping businesses achieve scalable and secure connectivity solutions. With a focus on innovation and customer success, Zayo continuously invests in network expansion and service delivery excellence.

📋 Description

• Generate sales revenue by actively promoting Zayo products and services to assigned accounts • Work collaboratively with the clients, their end users, Zayo engineers, product teams and offer management team to find smart solutions to solve your clients’ business objectives • Present proposals and manage customers through the sales process • Attain high Customer satisfaction scores based on excellent customer support, exceptional account management, and professionalism • Maintain business relationships with customers, securing existing revenue on long-term commitments and/or selling new services • Apply knowledge of business, customers, industry, Zayo, and services to achieve revenue objectives • Develop and successfully execute account strategy, account plan, solution designs, while also building strong relationships • Manage high volume of work while maintaining a high degree of responsiveness and quality • Track, analyze and report on sales performance and activities in Salesforce and other reporting tools • Provide accurate and timely forecasts of sales opportunities and churn events • Develop and maintain records of activity (e.g. tracking meeting notes, client calls, client correspondence (emails, LinkedIn, texts, etc.). • Provide accurate and timely information to management • Coordinate closely with other departments to ensure customer satisfaction is maintained and sales metrics are achieved • Collaboratively work with an extensive team and resources, while concurrently performing as an individual with minimal supervision

🎯 Requirements

• Bachelor’s degree in Business, Telecommunications, Engineering, or a related field • Minimum of ten (10) years of experience in sales or account management in the telecom, cloud infrastructure, or hyperscale data center sectors • Proven track record of successful hunting and driving business growth • Experience working with senior executives and leading cross-functional teams • Strong understanding of telecom infrastructure, hyperscale data centers, and cloud solutions • Excellent negotiation, presentation, and communication skills • Ability to analyze market trends and competitive intelligence to drive strategic decision-making • Ability to manage multiple projects and accounts simultaneously while meeting deadlines

🏖️ Benefits

• Excellent Health, Dental & Vision Insurance • Retirement 401(k) Savings Plan • Generous paid time off policy including paid parental leave