Carrier Sales Representative, CSR

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Zelh

WebsiteLinkedInAll Job Openings

201 - 500 employees

Founded 2017

👥 HR Tech

☁️ SaaS

HR Tech • Logistics • SaaS

Zelh is a US-based company specializing in AI-powered staffing solutions to streamline logistics operations and provide strategic outsourcing and outstaffing services. The company focuses on helping businesses expand teams, improve workflow, and significantly reduce payroll costs. Zelh offers services across various industries, including logistics, engineering, accounting, and technology. The company prides itself on its ability to offer long-term staffing solutions, handle HR compliance, and support businesses with talented HR and TA experts to optimize workflow processes. With offices in the USA, Poland, Ukraine, and Serbia, Zelh is well-positioned to offer diverse and skilled workforces to meet its clients' needs.

📋 Description

• Source, qualify, and onboard new carrier partners across all modes to support active freight needs • Build a personal book of carrier relationships that grows with you year over year • Develop and maintain strong relationships with carriers to ensure capacity and competitive rates • Negotiate spot and contract rates to optimize margin while protecting service standards • Balance cost efficiency with service quality to meet customer expectations • Hold your ground in negotiations while maintaining carrier relationships • Monitor freight in transit and proactively solve service issues before they become problems • Collaborate with account managers and operations staff to match the right carrier to every load • Address carrier escalations and service failures quickly and effectively • Maintain accurate carrier data, compliance documentation, and load records in the TMS • Ensure carriers meet company standards for insurance, authority, and safety requirements • Keep detailed records of carrier performance, rates, and communications • Work closely with account managers and operations teams to ensure seamless load coverage • Thrive in a high-urgency, load-by-load environment without losing sight of the big picture • Contribute to team success through collaboration and knowledge sharing

🎯 Requirements

• 3+ years of experience in carrier sales, freight brokerage, or transportation operations (required) • Proven track record of building and maintaining carrier networks at volume • Strong negotiation skills • Relentless work ethic and performance-driven mindset • Proficiency with TMS platforms; experience with McLeod, Mercury Gate, or similar systems preferred • Ability to multitask and manage high volumes in a fast-paced environment • Excellent communication and relationship-building skills • Self-motivated with a competitive drive to succeed • Problem-solving mindset with the ability to think quickly under pressure

🏖️ Benefits

• Competitive Salary in USD • 10+ business days of paid time off • Team building and corporate events • Equipment provided • A supportive team