Account Manager – IT Services

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🕒 March 20

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Ziffity Solutions LLC

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 2014

🛍️ eCommerce

💰 Venture Round on 2016-08

eCommerce • Cloud Computing • Digital Transformation

Ziffity Solutions is a consulting and IT services company specializing in digital transformation, eCommerce solutions, and cloud computing. They blend design, technology, and marketing to create future-ready businesses, offering services such as interactive design, data management, cloud migration, and AI solutions. With expertise in platforms like Magento, Shopify, and Salesforce Commerce Cloud, Ziffity is dedicated to accelerating business growth and ensuring excellence in digital initiatives through their innovative solutions.

📋 Description

• Develop and strengthen relationships with decision makers and influencers in the customer organization and drive penetration in various functions • Identify opportunities of growth in the account and lead account strategy and planning • Responsible for using knowledge of key client challenges to seek new opportunities for increased revenue, proactively driving these internally and presenting them to the client • Lead proposal development, negotiation and commercial terms for deals • Push for higher value/value added services and solutions to the customer in line with Ziffity’s offerings • Act as the main point of contact for clients (with support from offshore Project Manager) • Support the solutions teams with customer perspectives and competitive intelligence to develop new solutions • Be driven to achieve the annual revenue targets • Maintain a no-due status on all client payments

🎯 Requirements

• 15-20 years of experience in IT Services industry with solid background in IT Delivery for the most part and the recent years in Account Management • Strong knowledge of global delivery model and methodologies • Ability to present and interact at Cxo levels, and have consultative sales capability • Ability to work and collaborate across other teams in various service lines and anchor together for the account • Demonstrated ability to drive exponential pipeline growth within accounts • Knowledgeable in multiple technical areas, specifically Digital solutions, Cloud & DevOps would be a plus • Superb attention to detail and organization skills • Outstanding interpersonal, written and presentation skills • Under graduate degree or post-graduate degree in Computer Science or related field

🏖️ Benefits

• Employees can work remotely