Sales Systems Manager, Rentals

🕒 May 7

🏄 California, Colorado, +13 more states – Remote

🏄 California – Remote ⛰️ Colorado – Remote 🦌 Connecticut – Remote 🌺 Hawaii – Remote 🌽 Illinois – Remote 🎰 Nevada – Remote 🏖️ New Jersey – Remote 🗽 New York – Remote 🏈 Ohio – Remote 🦀 Maryland – Remote 🍂 Massachusetts – Remote ❄️ Minnesota – Remote ⚓ Rhode Island – Remote 🍁 Vermont – Remote ☕ Washington – Remote

💵 $90.9k - $145.1k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

📊 Sales Operations

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Zillow

WebsiteLinkedInAll Job Openings

5001 - 10000 employees

Founded 2006

🏠 Real Estate

🛍️ eCommerce

👥 B2C

💰 $4.1M Post-IPO Equity on 2012-12

Real Estate • eCommerce • B2C

Zillow is a leading real estate and property rental marketplace that provides comprehensive information on homes, apartments, and properties for sale or rent. It offers users tools to search for properties, calculate mortgage rates, and connect with real estate agents. The platform also features innovative algorithms that provide Zestimates, which are estimated market values of homes. Zillow is a go-to resource for individuals looking to buy, sell, or rent properties, as well as for agents and brokers who want to reach a wider audience.

📋 Description

• Support core sales platforms such as Salesforce, Gong, Salesloft, and internal tools to maintain system health, user support, and reliable day-to-day operations. • Manage key workflows including user provisioning, permissions, territory support, troubleshooting, and basic system governance. • Lead and support cross-functional initiatives that improve seller workflows, tooling adoption, process efficiency, and operational scale. • Gather business requirements, map processes, identify gaps, and translate needs into scalable system and workflow improvements. • Coordinate project timelines, dependencies, stakeholder communication, testing, release readiness, and rollout execution for tooling and process changes. • Monitor data flows and system behavior to identify issues that affect activity capture, reporting accuracy, KPI integrity, and frontline execution. • Define and track success metrics tied to adoption, productivity, operational health, and reporting accuracy, and use insights to recommend improvements. • Build and maintain documentation for system configurations, processes, playbooks, support models, and operating standards.

🎯 Requirements

• Typically 5+ years of related experience in revenue operations, sales operations, program management, project management, business systems, or a comparable field; equivalent experience will also be considered. • Hands-on experience administering or supporting CRM and go-to-market systems such as Salesforce, Salesloft, Gong, or similar platforms. • Experience supporting business-critical workflows in a fast-paced environment and improving processes, tools, or operational execution. • A systems thinker and structured problem solver who can use data to investigate issues, identify opportunities, and recommend practical solutions. • Experience leading cross-functional initiatives and influencing stakeholders across a matrixed environment. • Strong written and verbal communication skills, with the ability to translate analysis into clear recommendations and align partners around next steps. • Experience supporting testing, release execution, documentation, and change management for systems or process improvements. • Comfortable navigating ambiguity, managing competing priorities, and learning new systems, workflows, and business processes quickly.

🏖️ Benefits

• Competitive base salary • Equity awards based on experience, performance, and location