Customer Success

Job not on LinkedIn

🔥 34 minutes ago

🇧🇷 Brazil – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

🏆 Customer Success

👻 Ghost score 11%

What it means: the chance that no one is really hiring for this job.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.Why this score:

• Just posted.
• Jobs at this company usually fill in 34 days.
• No salary listed.

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Zoe Consulting

WebsiteLinkedInAll Job Openings

11 - 50 employees

Founded 2019

💼 Consulting

🏥 Healthcare

📣 Marketing

Consulting • Healthcare • Marketing

Zoe Consulting is a human-centered HR consulting firm that uses psychological principles to deliver tailored people-management solutions. The company provides end-to-end recruitment and selection, onboarding, corporate education and training, organizational diagnostics, mentoring, job descriptions, and HR implementation services to help businesses improve well-being, productivity, and sustainable growth.

📋 Description

• Participate in sales meetings from the initial customer contact • Lead onboarding for new customers • Maintain weekly or monthly contact with an initial portfolio of approximately 100 consulting clients • Engage in the free community WhatsApp group, encouraging conversations and participation • Manage follow-ups responsibly and with a sense of urgency • Build rapport and maintain close relationships with customers • Use CRM and customer service tools to organize customer relationships

🎯 Requirements

• Experience in customer service, customer relations, Customer Success, community management, events, or sales-related roles • Clear communication, active listening, and empathy • Charisma, energy, and the ability to build rapport easily • Proactivity, organization, and a sense of urgency • Basic knowledge of CRM and customer service/relationship management tools • Familiarity with the internet, computers, and remote work • College degree • Customer service • Customer support • Telephone support • Energy • Social or interpersonal skills • Preferred: Previous experience in Customer Success or community management • Preferred: Experience working in B2B companies, consulting firms, technology, or education • Preferred: Knowledge of RD Station, WhatsApp Business, Google Workspace, and video conferencing tools • Preferred: Proficiency with LinkedIn, WhatsApp, and CRM tools

🏖️ Benefits

• Remote work/Home office • Independent Contractor (PJ)

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