🔥 1 hour ago
51 - 200
Technical Customer Support Contractor providing user support and troubleshooting wallet functionality. Engaging in incident response and operational improvements for a leading crypto wallet company.
🌏 Anywhere in the World
⏳ Contract/Temporary
🟢 Junior
🟡 Mid-level
📞 Support Engineer
🚫👨🎓 No degree required
Distributed Systems
Grafana
🕒 4 days ago
1 - 10
Technical Support Engineer working with customers to solve technical issues for a developer-centric platform. Collaborating cross-functionally to develop tools and enhance customer success.
AWS
Azure
Cloud
Firewalls
Java
JavaScript
Node.js
Python
Go
🕒 June 6
Technical Support Engineer at Cohesity providing AI-powered data security solutions. Responding to technical inquiries and supporting customers with cloud platforms.
🗣️🇨🇳 Chinese Required
Cloud
🕒 June 2
Technical Support Engineer handling customer inquiries for financial data API provider. Resolving issues and improving API documentation and community support in the APAC region.
🇭🇰 Hong Kong – Remote
💰 $24.3M Series A on 2021-11
⏰ Full Time
🟢 Junior
🟡 Mid-level
📞 Support Engineer
🚫👨🎓 No degree required
Grafana
Prometheus
Python
SQL
🕒 May 21
Technical Support Engineer providing solutions for Cohesity products. Supporting customer inquiries and resolving data protection issues across platforms and cloud.
🗣️🇨🇳 Chinese Required
Firewalls
Linux
Perl
PHP
Python
TCP/IP
🕒 May 20
IT Support Engineer responsible for managing employee IT lifecycle and 100+ SaaS tools. Supporting a fully remote team in a fast-growth tech environment.
DNS
Google Cloud Platform
Terraform
🕒 May 16
Technical Support Engineer providing support to APAC developers and security teams via Zendesk, Slack, and Discord. Troubleshooting technical issues and building support resources for Socket products.
JavaScript
Maven
Open Source
Python
🕒 April 14
Technical Support Engineer (L3) providing support for B2B clients on the Sumsub platform. Focused on troubleshooting issues, collaborating with teams, and developing custom solutions.
🗣️🇨🇳 Chinese Required
SQL
🕒 April 8
Technical Support Engineer providing support for B2B clients on the Sumsub platform. Collaborating closely with teams while handling technical issues and client communications.
🗣️🇨🇳 Chinese Required
SQL
🕒 April 1
501 - 1000
Support Canonical's customers on Ubuntu, OpenStack, Kubernetes and open source software. Provide technical support and manage customer cases for a globally distributed team.
Cloud
JavaScript
Linux
NFS
Perl
Ruby
Switching
Go
🕒 March 31
Technical Support Specialist providing remote customer support through live chat, tickets, and voice. Assisting with onboarding and ensuring customer satisfaction across our SaaS platform.
🕒 March 27
Support Engineer at Supabase providing world-class developer support for technical customers. Troubleshooting issues and guiding users on various topics related to our Postgres development platform.
JavaScript
Linux
Node.js
Postgres
React
SQL
Svelte
Unix
Vue.js
🕒 March 24
Technical Support Engineer providing B2B technical support for the Sumsub verification platform. Collaborating and resolving client issues via multiple communication channels.
🗣️🇨🇳 Chinese Required
SQL
🕒 December 18, 2025
Database Support Engineer helping developers unblock complex issues at Supabase. Engage with customers to optimize performance and improve developer experience based on platform usage.
AWS
Cloud
Linux
Postgres
SQL
The average salary for remote support engineers in Hong Kong is HK$223,548 per year. This is based on data from 20 job openings. Our advanced AI searches the internet for remote job openings and posts them on our website. We use the salary data from these job postings to calculate salary expectations.
Below is a breakdown of salary data by years of experience:
| Experience | Number of roles analyzed | Average Salary |
|---|---|---|
🟢 Junior Support Engineer (1-2 yrs) | 7 | HK$0 |
🟡 Mid-level Support Engineer (2-4 yrs) | 10 | HK$288,600 |
🟠 Senior Support Engineer (5-9 yrs) | 2 | HK$792,480 |
🔴 Lead Support Engineer (10+ yrs) | 1 | HK$0 |
We analyzed 14 job listings in the last year and found it takes about 33 days for employers to close a job opening.
We reviewed 20 job postings and found the top 10 skills employers are asking for most often are:
We scan the internet everyday and find jobs not posted on LinkedIn or other job boards.
We find jobs as soon as they're posted, so you can apply before everyone else.
Most members hear back within the first week
We find jobs other job boards miss.
We find jobs other job boards miss.
New jobs are constantly being posted. We check each company website multiple times a day to ensure we have the most up-to-date job listings.
Yes! We're always looking to expand our listings and appreciate any suggestions from our community. Just send an email to [email protected]. I read every request.
Remote Rocketship is a solo project by me, Lior Neu-ner. I built this website for my wife when she was looking for a job! She was having a hard time finding remote jobs, so I decided to build her a tool that would search the internet for her.