Selected: âš Call Center Director.
Not sure which of these jobs fit you? Find jobs that match your resume
Selected: đ Date Added.
đ October 27
Senior Call Center Manager leading 2020 Companiesâ FROST and Quality Assurance teams. Managing contact-center KPIs, field support, audits, staffing, and operational improvement.
đ October 26
Call center assistant operations manager overseeing inbound technical support and customer service operations at TP. Managing staffing, compliance, budgets, service quality, and cross-functional coordination.
đ” Arizona, Connecticut, +4 more states â Remote
â° Full Time
đą Junior
đĄ Mid-level
đ Call Center Representative
đ» Ghost score 10%
đ October 26
Call center operations manager overseeing inbound customer service operations for TP, a global digital business services provider. Managing 500-1,000 staff, budgets, compliance, staffing, and service quality.
đ” Arizona, Connecticut, +4 more states â Remote
â° Full Time
đĄ Mid-level
đ Senior
đ Call Center Representative
đ» Ghost score 10%
đ October 10
Contact Center Manager leading California Casualtyâs insurance contact center operations, workforce optimization, analytics, and technology initiatives. Driving service improvements, operational readiness, and customer experience.
đ” Arizona, Colorado, +5 more states â Remote
đ” $123.8k - $165.1k / year
â° Full Time
đ Senior
đŽ Lead
đ Call Center Representative
đ» Ghost score 0%
đ October 8
Call Center Manager leading high-volume Owner Success teams for Vacatia, a vacation-ownership company. Driving service quality, operational performance, and owner satisfaction remotely within the United States.
đșđž United States â Remote
đ° $20M Series B - Vacatia on 2021-11
â° Full Time
đĄ Mid-level
đ Senior
đ Call Center Representative
đ» Ghost score 16%
đ October 8
Call Center Manager leading high-volume owner support operations for Vacatiaâs vacation-ownership platform. Driving team performance, service quality, and customer retention remotely within the United States.
đ° Nevada â Remote
đ° $20M Series B - Vacatia on 2021-11
â° Full Time
đĄ Mid-level
đ Senior
đ Call Center Representative
đ» Ghost score 16%
đ October 5
Director overseeing centralized call-center shared services, technology, analytics, and quality. Improving scalable operations and customer experience across Customer Care and Intake.
đŸ Iowa â Remote
đ” $137.5k - $171.9k / year
â° Full Time
đŽ Lead
đ Call Center Representative
đ» Ghost score 0%
đ September 23
Call Center Manager leading workforce planning, staffing, analytics, and performance for a Philippines-based remote call center. Managing operations, escalations, reporting, and service delivery.
đ”đ Philippines â Remote
đ” â±1.2M - â±1.2M / year
âł Contract/Temporary
đĄ Mid-level
đ Senior
đ Call Center Representative
đ» Ghost score 15%
đ September 1
Contact center director governing omnichannel healthcare service operations across InnovaCareâs Central Florida markets. Leading performance, workforce, quality, vendor, technology, and strategic planning functions.
đșđž United States â Remote
đ° Venture Round on 2019-01
â° Full Time
đŽ Lead
đ Call Center Representative
đ» Ghost score 47%
đ July 30
Remote Call Center Manager leading operations and performance for upscale medical spas. Driving outbound sales strategy and team performance to meet revenue goals.
đ Florida â Remote
đ” $3k - $5k / month
â° Full Time
đĄ Mid-level
đ Senior
đ Call Center Representative
đ» Ghost score 42%
đ July 30
Call Center Manager/Director overseeing a 24/7 remote call center, ensuring performance standards and agent management. Handling operational, customer-facing, and de-escalation responsibilities.
đșđž United States â Remote
đ” $45k - $55k / year
â° Full Time
đŽ Lead
đ Call Center Representative
đ» Ghost score 31%
đ July 27
Contacting clients via phone to sign them up for trial lessons on a digital skills platform for children. Providing product information and ensuring enrollment support for clients.
đ”đ± Poland â Remote
đ° $9M Series A - Kodland on 2022-01
â° Full Time
đĄ Mid-level
đ Senior
đ Call Center Representative
đ» Ghost score 45%
đŁïžđ”đ± Polish Required
đ July 27
Connecting clients with trial lessons at a digital skills platform for children aged 7 to 17. Assisting clients through the enrollment process and responding to inquiries.
đźđč Italy â Remote
đ° $9M Series A - Kodland on 2022-01
â° Full Time
đĄ Mid-level
đ Senior
đ Call Center Representative
đ» Ghost score 45%
đŁïžđ”đ± Polish Required
đ May 16
Director of Patient Retention, Conversion & Contact Center Operations at Lemonaid Health. Leading patient engagement function to optimize retention and conversion processes.
đșđž United States â Remote
đ° $36.8M Series B - Lemonaid Health on 2020-07
â° Full Time
đŽ Lead
đ Call Center Representative
đ» Ghost score 53%
Likely ghost job
đ April 9
Likely ghost job
Booking Manager responsible for developing booking strategies and leading a high-performance team. Collaborating with leadership on global strategy and team management methodologies.
đŁïžđ§đ·đ”đč Portuguese Required
Likely ghost job
đ March 31
Likely ghost job
Call Center Supervisor managing and training call center representatives in customer service. Ensuring team compliance with performance standards and addressing customer inquiries.
đïž District of Columbia, Washington â Remote
â° Full Time
đĄ Mid-level
đ Senior
đ Call Center Representative
đ» Ghost score 69%
You need strong leadership and communication skills, proficiency in call center software and CRM systems, and a good understanding of performance metrics and analytics. Problem-solving, time management, and the ability to motivate a remote team are also essential.
Typically, a bachelor's degree in business administration, management, or a related field is required. Extensive experience in call center operations and management is crucial. Certifications in customer service or management can also enhance your qualifications.
Responsibilities include overseeing call center operations, managing staff performance, implementing strategies to improve customer service, analyzing metrics to drive efficiency, and ensuring adherence to company policies and procedures. Additionally, youâll handle budgeting and resource allocation.
Benefits include flexible working hours, no commuting, and a better work-life balance. You have the opportunity to influence company culture remotely and can access a wider talent pool, as well as potentially lower operational costs.
We scan the internet everyday and find jobs not posted on LinkedIn or other job boards.
We find jobs minutes after they're posted, so you can apply before everyone else.
Most members hear back within the first week
We find jobs other job boards miss.