Remote Technical Support Analyst Jobs

Search 282 work from home technical support analyst positions available worldwide. Your career in truly remote companies - apply today.

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Technical Support Analyst
🌍 Your Location
💵 Minimum Salary
⚪️ Experience
282 Jobs
🆕 Date Added

3 hours ago

Support Technician providing IT support to a geographically diverse team at Palmetto Clean Technology. Responsible for managing technical issues and maintaining core systems for employees primarily in the Philippines.

Cloud

IT Support Technician

3 hours ago

Job not on LinkedIn

IT Support Technician providing first level assistance to users via phone, email, and Slack. Responsible for resolving user-reported issues and collaborating with higher-level support for complex problems.

🗣️🇪🇸 Spanish Required

iOS

Linux

Senior Support Analyst

9 hours ago

Job not on LinkedIn

Linx

1001 - 5000

Analista de Suporte Sr at Linx helping businesses with technology solutions in retail sector. Supporting Humanus/Linx People modules and ensuring high-quality customer support.

🗣️🇧🇷🇵🇹 Portuguese Required

IT Specialist

Yesterday

Job not on LinkedIn

IT Specialist managing onboarding and ongoing IT support in a fast-growing startup focusing on security and compliance frameworks. Collaborating with teams to enhance IT workflows and employee experience.

Yesterday

Support Technician role at Palmetto Clean Technology aiding customer technical issues for employees in the Philippines. Requires IT support knowledge and excellent customer service skills.

Support Specialist

Yesterday

Job not on LinkedIn

Support Specialist managing inbound support queries and onboarding for Alignerr team at Labelbox. Contributing to high-quality AI feedback through efficient workflow enhancements and problem resolution.

Yesterday

Deliver client-centric technical support for Candescent software products to both technical and non-technical users. Understand specific customer environments deeply for effective issue resolution.

Yesterday

Technical Support Specialist resolving issues efficiently and collaborating with global teams. Deel provides payroll and HR solutions for global teams.

🇪🇬 Egypt – Remote

💰 $50M Venture Round on 2022-05

⏰ Full Time

🟡 Mid-level

🟠 Senior

📞 Support Engineer

JavaScript

Node.js

Python

Splunk

SQL

Yesterday

Technical Support Specialist resolving customer technical issues while bridging the gap between frontline and engineering teams for Deel's global operations.

JavaScript

Node.js

Python

Splunk

SQL

IT Support Specialist

Yesterday

Job not on LinkedIn

IT Support Specialist providing customer and technical support in a remote role for clients. Handling API integrations and ensuring quality assurance for partner integrations.

Technical Support Engineer

Yesterday

Job not on LinkedIn

Technical Support Engineer providing world-class customer service and technical support for Pinecone's vector database and products. Responsibilities include troubleshooting, customer interaction, and documentation improvement.

AWS

Azure

Cloud

Google Cloud Platform

JavaScript

Python

System Support Consultant

2 days ago

Job not on LinkedIn

System Support Consultant supporting clients during upgrades and migrations to the Totara platform. Resolving technical issues and providing clear solutions for effective platform usage.

2 days ago

MaintainX

51 - 200

Technical Support Specialist providing customer support for MaintainX's mobile-first workflow management platform. Resolving customer issues and developing solutions for enterprise-level support processes.

🗣️🇫🇷 French Required

🗣️🇪🇸 Spanish Required

SOAP

2 days ago

IT Support Specialist providing technical assistance and support for MacOS desktop systems. Responsible for resolving end-user issues and managing support tickets.

2 days ago

Job not on LinkedIn

Technical Support Engineer at Motive resolving enterprise customer technical issues and collaborating with internal teams for improved service delivery.

Android

iOS

IoT

Linux

Technical Support Engineer

2 days ago

Job not on LinkedIn

Technical Support Engineer providing Linux expertise at Virtuozzo, coordinating customer problem solving and ensuring high-quality support standards.

Docker

Kubernetes

Linux

OpenStack

2 days ago

Technical Support Specialist providing hands-on technical support and guidance at Soutron Global. Manage Windows Servers and SQL databases while ensuring customer satisfaction and security.

Cloud

SQL

Technical Support Analyst I

2 days ago

Job not on LinkedIn

Technical Support Analyst providing remote post-sale troubleshooting and diagnostic support for LexisNexis products. Resolving inquiries through phone and online channels while collaborating with various teams.

Technology Support Analyst

3 days ago

Job not on LinkedIn

Technical Support Analyst supporting global freight network at C.H. Robinson. Collaborating with teams to troubleshoot issues and improve operational efficiency.

SQL

Technical Support Engineer

3 days ago

Job not on LinkedIn

Technical Support Engineer for IBMC in Indonesia assisting with IT inquiries and resolving technical issues. Remote work with responsibilities across various technical tasks.

+263 More Technical Support Analyst Jobs Available!

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Top Companies Hiring Remote Technical Support Analysts

360Learning

Education • Productivity • SaaS

201 - 500

💰 $200M Private Equity Round on 2021-10

Job Openings

Action1

SaaS • Cybersecurity • Enterprise

51 - 200

Job Openings

Fiserv

Finance • Fintech • Banking

10,000+ employees

Job Openings

FullStory

eCommerce • SaaS • Analytics

501 - 1000

💰 $25M Venture Round on 2022-08

Job Openings

GraphAware

Artificial Intelligence • Cybersecurity • Enterprise

51 - 200

Job Openings

Remote technical support analyst salary expectations

The average salary for remote technical support analysts is $67,630 per year. This is based on data from 157 job openings. Our advanced AI searches the internet for remote job openings and posts them on our website. We use the salary data from these job postings to calculate salary expectations.

Below is a breakdown of salary data by years of experience:

ExperienceNumber of roles analyzedAverage Salary

⚪️ Entry-level Technical Support Analyst (0 yrs)

2$0

🟢 Junior Technical Support Analyst (1-2 yrs)

72$60,106

🟡 Mid-level Technical Support Analyst (2-4 yrs)

62$71,851

🟠 Senior Technical Support Analyst (5-9 yrs)

19$96,600

🔴 Lead Technical Support Analyst (10+ yrs)

2$0

How long does it take for companies to hire a remote technical support analyst?

We analyzed 132 job listings in the last year and found it takes about 40 days for employers to close a job opening.

The most in-demand skills for technical support analysts

We reviewed 157 job postings and found the top 10 skills employers are asking for most often are:

Sql30.0%
Troubleshooting30.0%
Technical support26.7%
Customer support20.0%
Networking20.0%
Servicenow20.0%
Incident management16.7%
Problem solving16.7%
Javascript13.3%
Salesforce13.3%

Frequently asked questions

You need strong problem-solving abilities, excellent communication skills, and technical knowledge in software/hardware troubleshooting. Familiarity with ticketing systems, customer service skills, and time management are also crucial for remote work.

Typically, a degree in computer science, information technology, or a related field is preferred. However, relevant experience and certifications in IT support (such as CompTIA A+ or ITIL) can also be valuable.

Responsibilities include providing technical assistance to users, troubleshooting issues, managing support tickets, documenting solutions, and ensuring customer satisfaction. You may also conduct training sessions and work with other teams to resolve complex problems.

Benefits include flexible work hours, the ability to work from any location, reduced commuting time and costs, and enhanced work-life balance. Remote roles also provide opportunities to support diverse clients and develop a wide range of technical skills.

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Frequently asked questions

We use powerful scraping tech to scan the internet daily for thousands of remote jobs. It operates 24/7 and costs us to operate, so we charge for access to keep the site running.

Of course! You can cancel your subscription at any time with no hidden fees or penalties. Once canceled, you'll still have access until the end of your current billing period.

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New jobs are constantly being posted. We check each company website multiple times a day to ensure we have the most up-to-date job listings.

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Remote Rocketship is a solo project by me, Lior Neu-ner. I built this website for my wife when she was looking for a job! She was having a hard time finding remote jobs, so I decided to build her a tool that would search the internet for her.

Why I created Remote Rocketship

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