🔥 1 hour ago
Technical Support Analyst providing first-line support for Vecima's Content Delivery solutions. Managing and resolving technical support cases for customers globally with a focus on Linux-based systems.
Cloud
Linux
🔥 3 hours ago
51 - 200
Technical Support Specialist onboarding new clients and helping them integrate payment methods. Investigating incidents and collaborating with teams to resolve merchant issues in the fintech industry.
AWS
ElasticSearch
🔥 4 hours ago
Provide remote and on-site technical support for ABB software and hardware issues. Collaborate with customers to resolve technical concerns and maintain documentation in CRM systems.
🏈 Ohio – Remote
💵 $83.3k - $133.3k / year
💰 $545.9M Post-IPO Debt - ABB on 2023-11
⏰ Full Time
🟢 Junior
🟡 Mid-level
📞 Support Engineer
Azure
Cloud
ERP
🔥 4 hours ago
Senior Customer Technical Support Specialist providing technical support and servicing Clinical Chemistry instruments for Beckman Coulter Diagnostics. Responsible for customer assistance and resolution of complex issues remotely.
🔥 4 hours ago
Providing technical support for a range of products across our brand portfolio. Resolving software and hardware issues via phone, email, and remote support tools.
AWS
Azure
Cloud
SQL
🔥 4 hours ago
11 - 50
Customer Support Technical Specialist supporting software and hardware issues for fintech products. Ensuring high customer satisfaction through effective case management and collaboration with teams.
AWS
Azure
Cloud
SQL
🔥 6 hours ago
Customer Support Technical Specialist offering technical assistance across brands in a fintech company. Managing customer inquiries and collaborating with development teams for software resolutions.
AWS
Azure
Cloud
SQL
🔥 6 hours ago
Technical Support Specialist resolving tier 1 technical issues while collaborating with internal teams at Payabli. Taking ownership of issues and ensuring customer satisfaction through effective communication.
🇺🇸 United States – Remote
💰 $36M Series B - Payabli on 2025-06
⏰ Full Time
🟢 Junior
🟡 Mid-level
📞 Support Engineer
🚫👨🎓 No degree required
🔥 6 hours ago
CRM/C4C Superuser & Trainer supporting European Equipment Service organization with optimal adoption, data quality, and effective use of SAP - C4C.
🔥 8 hours ago
Support Specialist providing client-facing technical assistance for a healthcare technology company. Resolve Tier I issues via email, chat, and phone communication within scheduled hours.
🇺🇸 United States – Remote
💵 $60k - $75k / year
💰 $10.4M Series A on 2021-06
⏰ Full Time
🟡 Mid-level
🟠 Senior
💝 Customer Support
🔥 10 hours ago
Technical Support Specialist providing customer service and resolving inquiries for Radicle Health. Collaborating with cross-functional teams to ensure high customer satisfaction and effective communication.
🇺🇸 United States – Remote
💵 $55k - $65k / year
⏰ Full Time
🟢 Junior
🟡 Mid-level
📞 Support Engineer
🚫👨🎓 No degree required
JavaScript
SQL
🔥 11 hours ago
Customer Support Specialist delivering exceptional support for Fiscal.ai's financial data platform. Acting as the first point of contact for customers while troubleshooting issues across various channels.
🔥 11 hours ago
Technical Support Specialist for 360dialog, assisting clients with WhatsApp Business API issues and collaborating with support teams. Join a remote company shaping the Business Messaging industry.
Grafana
JavaScript
Python
React
SQL
🔥 14 hours ago
Technical Support Specialist owning technical resolutions and handling complex platform incidents for B2B iGaming company. Ensuring platform stability through independent troubleshooting and advanced investigations.
🗣️🇺🇦 Ukrainian Required
🗣️🇷🇺 Russian Required
Microservices
SDLC
🔥 15 hours ago
Technical Support Engineer providing support for BeyondTrust products, managing customer communications, and troubleshooting technical issues. Collaborating with Engineering and Sales teams to resolve product-related inquiries.
🇬🇧 United Kingdom – Remote
💰 Private Equity Round on 2021-05
⏰ Full Time
🟡 Mid-level
🟠 Senior
📞 Support Engineer
🕒 Yesterday
Technical Support Representative with VoIP expertise at Broadvoice, diagnosing SIP signaling and call performance issues while providing exceptional customer support. Active in knowledge sharing and team collaboration.
🇨🇴 Colombia – Remote
💰 Private Equity Round on 2020-12
⏰ Full Time
🟡 Mid-level
🟠 Senior
📞 Support Engineer
VoIP
🕒 Yesterday
Customer Technical Support Representative responsible for assisting zyBooks’ student and instructor users via email. Troubleshooting users' issues and helping with their accounts.
⚔️ Virginia – Remote
💵 $16 - $23 / hour
⏱ Part Time
🟡 Mid-level
🟠 Senior
📞 Support Engineer
🦅 H1B Visa Sponsor
JavaScript
MySQL
🕒 Yesterday
Support Specialist providing technical support via inbound and outbound calls regarding software and equipment inquiries. Engaging customers with solutions while documenting their requests in the system.
⛰️ Colorado – Remote
💵 $16 - $22 / hour
⏰ Full Time
🟢 Junior
🟡 Mid-level
💝 Customer Support
🚫👨🎓 No degree required
🕒 Yesterday
Technical Customer Support Specialist providing first-line support for a healthcare AI platform. Resolving issues via Zendesk for clinicians, staff, and admins while ensuring user satisfaction.
The average salary for remote technical support specialists is $71,835 per year. This is based on data from 609 job openings. Our advanced AI searches the internet for remote job openings and posts them on our website. We use the salary data from these job postings to calculate salary expectations.
Below is a breakdown of salary data by years of experience:
| Experience | Number of roles analyzed | Average Salary |
|---|---|---|
⚪️ Entry-level Technical Support Specialist (0 yrs) | 1 | $0 |
🟢 Junior Technical Support Specialist (1-2 yrs) | 222 | $65,726 |
🟡 Mid-level Technical Support Specialist (2-4 yrs) | 331 | $73,000 |
🟠 Senior Technical Support Specialist (5-9 yrs) | 52 | $91,075 |
🔴 Lead Technical Support Specialist (10+ yrs) | 3 | $85,720 |
We analyzed 474 job listings in the last year and found it takes about 37 days for employers to close a job opening.
We reviewed 609 job postings and found the top 10 skills employers are asking for most often are:
You need strong problem-solving abilities, excellent communication skills, and a good understanding of computer systems and software. Familiarity with troubleshooting techniques, customer service skills, and the ability to learn new technologies quickly are also important.
Typically, a degree in computer science, information technology, or a related field is preferred. However, relevant experience in tech support, along with certifications in specific technologies (e.g., CompTIA A+, ITIL), can be sufficient.
Responsibilities include providing technical assistance to users, diagnosing and resolving technical issues, escalating problems when necessary, documenting support interactions, and maintaining knowledge bases or help resources.
Benefits include flexible working hours, the ability to work from anywhere, reduced commuting costs, increased job satisfaction from helping others, and opportunities for skill development and advancement in the tech field.
We scan the internet everyday and find jobs not posted on LinkedIn or other job boards.
We find jobs as soon as they're posted, so you can apply before everyone else.
Most members hear back within the first week
We find jobs other job boards miss.