Selected: ⨠Technical Support Specialist.
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Selected: đ Date Added.
đĽ 46 minutes ago
Senior technical support specialist helping Autodesk customers solve Moldflow injection-molding simulation and manufacturing issues. Creating technical knowledge and improving support through AI, automation, and connected workflows.
đĽ 3 hours ago
Technical Support Specialist troubleshooting Higher Logic's cloud-based engagement and community software. Investigating customer issues through support channels, diagnostics, documentation, and AI-assisted tools.
đşđ¸ United States â Remote
đ° $55M Private Equity Round on 2016-09
â° Full Time
đ˘ Junior
đĄ Mid-level
đť IT Support
đŤđ¨âđ No degree required
đť Ghost score 10%
đĽ 3 hours ago
Tier 2 technical support specialist troubleshooting systems and security issues for a managed IT and cybersecurity company. Supporting Windows, macOS, Microsoft 365, and Google Workspace users remotely.
đľđ Philippines â Remote
đľ $7 / hour
âł Contract/Temporary
đ˘ Junior
đĄ Mid-level
đť IT Support
đŤđ¨âđ No degree required
đť Ghost score 0%
đĽ 4 hours ago
Senior Autodesk Moldflow support specialist solving complex injection-molding simulation and manufacturing issues. Supporting customers while improving AI-enabled workflows, technical knowledge, and design-to-manufacturing tools.
â°ď¸ Colorado, Oregon, +1 more states â Remote
đľ $60.1k - $107.7k / year
â° Full Time
đ Senior
đť IT Support
đť Ghost score 0%
đĽ 5 hours ago
Support Specialist resolving general, billing, and technical tickets for Moxieâs platform serving aesthetic practices. Improving triage, documentation, AI-assisted support, and escalation processes.
đľđ Philippines â Remote
đľ $8 - $10 / hour
â° Full Time
đĄ Mid-level
đ Senior
đ Customer Support
đť Ghost score 0%
đĽ 19 hours ago
Technical Support Specialist II troubleshooting Clubessential accounting, billing, reconciliation, and payment systems. Managing complex client cases and escalations remotely across the United States.
đşđ¸ United States â Remote
đ° Private equity on 2021-10
â° Full Time
đĄ Mid-level
đ Senior
đť IT Support
đť Ghost score 10%
đĽ 20 hours ago
Technical Support Specialist II troubleshooting Clubessential accounting, billing, reconciliation, and payments workflows. Supporting Xplor Technologiesâ membership-based business software clients remotely across the United States.
đşđ¸ United States â Remote
đ° Series unknown on 2016-08
â° Full Time
đĄ Mid-level
đ Senior
đť IT Support
đť Ghost score 10%
đĽ 20 hours ago
Technical Support Specialist troubleshooting Clubessential software, POS, and connected technologies for U.S. club-management clients. Resolving cases across phone, email, and chat.
đşđ¸ United States â Remote
đ° Series unknown on 2016-08
â° Full Time
đĄ Mid-level
đ Senior
đť IT Support
đť Ghost score 10%
đĽ 20 hours ago
Technical Support Engineer troubleshooting APIs, connectors, and data integrations for Airbyte, an AI-agent data platform. Supporting customers and shaping product improvements remotely in Canada.
đ¨đŚ Canada â Remote
đľ CA$89k - CA$105k / year
đ° $150M Series B - Airbyte on 2021-12
â° Full Time
đĄ Mid-level
đ Senior
đ Support Engineer
đť Ghost score 0%
đĽ 22 hours ago
Remote Technical Support Engineer supporting Nihon Kohdenâs biomedical devices and patient monitoring systems. Troubleshooting hardware, software, Windows, and network issues for healthcare customers.
đşđ¸ United States â Remote
đľ $27 - $36 / hour
â° Full Time
đ˘ Junior
đĄ Mid-level
đ Support Engineer
đŚ H1B Visa Sponsor
đť Ghost score 0%
đĽ 23 hours ago
Technical Support Specialist supporting Mogliâs cloud-based Salesforce SMS and WhatsApp application. Troubleshooting client issues, configuring automations, and coordinating product support remotely.
đşđ¸ United States â Remote
đľ $60k - $70k / year
â° Full Time
đ˘ Junior
đĄ Mid-level
đť IT Support
đŤđ¨âđ No degree required
đť Ghost score 0%
đ Yesterday
Technical support specialist supporting Carrierâs intelligent building solutions through HVAC and BAS troubleshooting. Analyzing energy systems, resolving customer issues, and commissioning building equipment.
đşđ¸ United States â Remote
đľ $43.5k - $87.5k / year
â° Full Time
đ Senior
đť IT Support
đŚ H1B Visa Sponsor
đť Ghost score 0%
đ Yesterday
Technical support specialist troubleshooting photo finishing equipment for CGS Nexus. Providing remote break/fix support, connectivity monitoring, customer guidance, and equipment setup assistance.
đ Yesterday
Remote Support Specialist troubleshooting and programming customer building automation systems for Trane Technologies. Supporting field technicians and optimizing energy conservation for sustainable climate solutions.
đ Michigan â Remote
đľ $21 - $65 / hour
â° Full Time
đĄ Mid-level
đ Senior
đ Customer Support
đť Ghost score 0%
đ Yesterday
Technical Support Associate providing Tier 2 support for LRNâs ethics and compliance LMS platform. Resolving customer issues via Zendesk, email, chat, and phone while meeting SLA and KPI targets.
đľđ Philippines â Remote
đ° Venture Round on 2018-12
â° Full Time
đ˘ Junior
đĄ Mid-level
đ Support Engineer
đť Ghost score 11%
đ Yesterday
Technical Customer Support Specialist resolving complex escalations for Accruent, a provider of built-environment management software. Improving root-cause analysis, knowledge resources, and L1 support quality.
đ§đˇ Brazil â Remote
đ° Post-IPO Equity on 2020-03
â° Full Time
đ˘ Junior
đĄ Mid-level
đť IT Support
đŤđ¨âđ No degree required
đť Ghost score 10%
đ 2 days ago
Support Coordinator assisting Healthfirst care teams with member outreach, authorizations, and healthcare service coordination. Managing caseloads, documenting calls, and resolving service and onboarding issues.
đŚ Connecticut, New Jersey, +1 more states â Remote
đľ $34.9k - $54.6k / year
â° Full Time
đĄ Mid-level
đ Senior
đ Customer Support
đŚ H1B Visa Sponsor
đť Ghost score 0%
đ 2 days ago
Technical Support Engineer troubleshooting SSO, APIs, networks, and alert delivery for Dataminrâs AI-powered intelligence platform. Resolving enterprise customer issues through logs, integrations, and cross-functional collaboration.
đŹđ§ United Kingdom â Remote
đ° Private Equity Round on 2021-10
â° Full Time
đĄ Mid-level
đ Senior
đ Support Engineer
đŹđ§ UK Skilled Worker Visa Sponsor
đť Ghost score 10%
đ 2 days ago
Technical Support Engineer supporting SAJâs solar, inverter, and energy storage solutions in Italy. Providing pre- and after-sales troubleshooting, testing, training, and customer technical support.
đŽđš Italy â Remote
â° Full Time
đĄ Mid-level
đ Senior
đ Support Engineer
đť Ghost score 10%
đŁď¸đŽđš Italian Required
đ 2 days ago
Remote Support Specialist troubleshooting and programming customer building automation systems for Trane Technologies. Supporting field technicians and optimizing energy use through remote digital services.
đ Ohio, Michigan, +1 more states â Remote
đľ $21 - $65 / hour
â° Full Time
đĄ Mid-level
đ Senior
đ Customer Support
đť Ghost score 0%
+402 More Technical Support Specialist Jobs Available!
The average salary for remote technical support specialists is $72,400 per year. This is based on data from 685 job openings. Our advanced AI searches the internet for remote job openings and posts them on our website. We use the salary data from these job postings to calculate salary expectations.
Below is a breakdown of salary data by years of experience:
| Experience | Number of roles analyzed | Average Salary |
|---|---|---|
đ˘ Junior Technical Support Specialist (1-2 yrs) | 267 | $63,873 |
đĄ Mid-level Technical Support Specialist (2-4 yrs) | 361 | $75,459 |
đ Senior Technical Support Specialist (5-9 yrs) | 57 | $92,971 |
We analyzed 555 job listings in the last year and found it takes about 39 days for employers to close a job opening.
We reviewed 691 job postings and found the top 10 skills employers are asking for most often are:
You need strong problem-solving abilities, excellent communication skills, and a good understanding of computer systems and software. Familiarity with troubleshooting techniques, customer service skills, and the ability to learn new technologies quickly are also important.
Typically, a degree in computer science, information technology, or a related field is preferred. However, relevant experience in tech support, along with certifications in specific technologies (e.g., CompTIA A+, ITIL), can be sufficient.
Responsibilities include providing technical assistance to users, diagnosing and resolving technical issues, escalating problems when necessary, documenting support interactions, and maintaining knowledge bases or help resources.
Benefits include flexible working hours, the ability to work from anywhere, reduced commuting costs, increased job satisfaction from helping others, and opportunities for skill development and advancement in the tech field.
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