Senior Instructional Designer

Job not on LinkedIn

đŸ”„ 1 hour ago

đŸ‡ș🇾 United States – Remote

⏰ Full Time

🟠 Senior

📚 Learning and Development

đŸ‘» Ghost score 12%

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Logo of SDKIntel

SDKIntel

2 - 10 employees

Founded 2021

🔐 Security

☁ SaaS

đŸ€ B2B

Security ‱ SaaS ‱ B2B

SDKIntel is a small, focused team that provides deep mobile SDK intelligence for iOS and Android apps, concentrating on verticals such as EU fintech and banking. They decrypt and analyze app binaries (including tamper-hardened iOS binaries) to map third-party SDKs inside apps, producing confidence-scored detections and structured intelligence briefs (JSON, XLSX, PDF) and data feeds. Their customers include SDK vendors, security & compliance teams, and M&A/investment teams; offerings include bespoke vertical briefs, movement tracking, switch-target lists, competitor footprint maps, and analyst walkthroughs. Their methodology emphasizes binary-level analysis, strict confidence criteria, and vertical-scoped reports delivered on a cadence.

📋 Description

‱ Create high-quality certification and training materials for independent agents serving Liveops’ contact center clients ‱ Engage in all aspects of the ADDIE process ‱ Design, develop, and manage learning and certification programs ‱ Manage specific learning programs and deliver effective learning experiences on time ‱ Collaborate with team members, clients, and subject matter experts to create accurate learning solutions aligned with business goals ‱ Lead meetings to analyze data, resolve issues, and enhance agent performance ‱ Design and develop instructional content across various media aligned with learning objectives ‱ Manage learning programs across different industries and comprehensive agent training ‱ Apply project management skills to meet deliverables, manage client feedback, and prioritize tasks ‱ Create interactive learning content for agent training on client services ‱ Analyze performance data to refine learning materials and achieve KPIs ‱ Conduct train-the-trainer sessions ‱ Implement evaluation strategies to assess and improve curriculum effectiveness ‱ Mentor instructional designers in design and project management ‱ Assist L&D management with special projects and support new client certifications ‱ Stay updated on industry trends and participate in professional development

🎯 Requirements

‱ Master’s Degree in Instructional Design, Educational Psychology, or advanced certification in Instructional Design or Project Management, or equivalent working experience in Instructional Design and/or program management ‱ Minimum 5 years’ experience designing training curricula and corresponding program elements, including product, behavioral, and systems training ‱ 1–2 years of project and/or program management experience preferred ‱ Ability to write effectively for learners, peers, and leadership ‱ Excellent organizational skills, detail orientation, and time management ‱ Experience with eLearning authoring tools, including Articulate Rise, Storyline, and Camtasia ‱ Experience using Microsoft Office tools ‱ Strong portfolio of learning materials demonstrating varied development strategies and improved learning outcomes ‱ Ability to design interactive simulations of client systems using eLearning software ‱ Ability to build assessment tools, analyze data, and improve outcomes and metrics ‱ Ability to create and meet deadlines and prioritize in a fast-paced setting ‱ Ability to plan, lead, and participate in virtual meetings in a distraction-free environment ‱ Passion for continuous learning, mentoring, collaboration, and developing Instructional Design skills

đŸ–ïž Benefits

‱ Remote work ‱ Professional development ‱ Mentoring opportunities ‱ Collaboration with a supportive, people-focused team

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