Strategic Account Manager

Job not on LinkedIn

🔥 2 hours ago

🇬🇧 United Kingdom – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

💰 Account Manager

👻 Ghost score 12%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Stack Exchange

WebsiteLinkedInAll Job Openings

- employees

Founded 2009

💼 Consulting

📣 Marketing

📚 Education

💰 $40M Series D on 2015-01

Consulting • Marketing • Education

Stack Exchange is a network of question-and-answer (Q&A) communities, each focused on a specific topic, ranging from physics and law to worldbuilding and role-playing games. The platform enables experts to share knowledge and earn trust through providing helpful answers, which are upvoted by peers to ensure the best solution is easily accessible. Stack Exchange fosters communities of passionate individuals, where users can gain reputation and privileges, making it a resourceful site for learning and collaboration.

📋 Description

• Own and grow a portfolio of strategic enterprise customers for Stack Internal • Drive retention, renewals, and expansion • Develop and execute account plans aligned with customer priorities • Deepen adoption, expand use cases, and deliver measurable business value • Build relationships with executive sponsors, technical leaders, and key stakeholders • Identify, qualify, and close expansion opportunities across teams, business units, and geographies • Meet or exceed revenue targets • Partner with Professional Services, Solution Engineering, and Product to drive adoption and address retention and growth risks • Lead commercial discussions and contract negotiations • Maintain accurate renewal and expansion forecasts • Help customers use Stack Internal as a trusted context layer for people, AI assistants, and agents • Bring customer insights into account management playbooks and the product roadmap

🎯 Requirements

• 5+ years of enterprise SaaS sales or account management experience • Track record of retaining and growing strategic customers at organizations with 10,000+ employees • Demonstrated success owning complex enterprise relationships, leading renewals, and closing expansion opportunities while meeting or exceeding revenue targets • Consultative, relationship-driven approach connecting customer priorities to measurable outcomes and long-term value • Experience developing and executing strategic account plans and navigating complex buying processes • Experience building relationships with executive sponsors, technical leaders, procurement, and other stakeholders • Strong commercial judgment and negotiation skills • Experience managing enterprise contracts and maintaining accurate revenue forecasts • Excellent written and verbal communication skills • Ability to earn credibility with C-level stakeholders and collaborate across Customer Success, Solutions Engineering, Product, and Legal • Curiosity about enterprise AI, knowledge management, and developer workflows • Ability to explain how trusted organizational context supports productivity and more reliable AI • Initiative and adaptability to manage a portfolio independently and prioritize competing demands in a dynamic, remote environment • Strong organizational skills and attention to detail • Enthusiasm for Stack Overflow’s evolution and Stack Internal’s role as a trusted context layer

🏖️ Benefits

• Competitive Base Salary • Generous paid vacation • Generous parental leave, family care leave, and unlimited sick days • Industry-leading health benefits applicable per country of residence for all full-time employees • Company-paid Life Insurance • Home Internet stipend • Professional allocation for growth and development • One-time allowance to assist with home office setup • Company-paid access to Calm, Prosus Academy and Overdrive