Network Engineer – Service Delivery

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11:11 Systems

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 2020

🤝 B2B

🔒 Cybersecurity

🏢 Enterprise

💰 Private equity on 2021-10

B2B • Cybersecurity • Enterprise

11:11 Systems is a provider of a resilient cloud platform and managed IT services focused on helping organizations modernize, protect, and manage their infrastructure. They offer managed public and private cloud, high-performance object storage, backup (including Veeam and Cohesity), disaster recovery as a service (DRaaS), and a suite of security services such as continuous risk scanning, managed detection and response (MDR), managed SIEM, and EDR. They also provide networking solutions (SD‑WAN, SASE, managed connectivity), consulting, and a Cloud Console for centralized management, targeting enterprise and professional customers.

📋 Description

• Help customers implement services in 11:11's global cloud infrastructure • Lead network deployment activities during customer onboarding • Maintain accountability for delivery quality and customer experience • Document work in the company ticketing system • Create and maintain knowledge base documentation • Manage and troubleshoot switches, firewalls, load balancers, and IPSEC VPNs for customer deployments • Design and architect network topologies for diverse environments • Develop and maintain deployment processes as technologies and permissions change • Assist Support and Technical Account Managers with advanced customer issues • Work with project managers to complete assigned tasks • Provide accountability for responsibilities related to 11:11's cloud network systems • Pursue advanced certifications and stay current with Cisco and VMware technologies • Work supportively with colleagues in accordance with the company's Code of Business Ethics and Company Values • Handle company data and information according to data handling agreements, work procedures, and policies • Review and follow company policies, data privacy practices, annual compliance training, and policy acknowledgments • Perform additional duties as assigned

🎯 Requirements

• At least 5 years of experience as a Cisco Network Engineer, preferably at a managed service or IaaS provider • Bachelor's degree in a related field or equivalent professional experience • 5+ years of recent, hands-on experience as a Cisco network engineer in a managed services, IaaS, cloud infrastructure, or enterprise environment • Cisco CCNP/CCIE certification with documented work experience is preferred • Strong working knowledge of BGP, IPsec, network segmentation, VRFs, switching, VLANs, and load balancers is preferred • Experience with VMware virtualization clusters and software-defined networking, including VMware NSX, is preferred • Experience working with global data center environments • Experience deploying virtual appliances, preferably Cisco, Fortigate, Palo Alto, Netscaler, F5, SonicWall, and Juniper Networks • Experience working directly with enterprise customers, project managers, and cross-functional delivery teams is preferred • Ability to participate in occasional scheduled after-hours work, including customer cutovers, migrations, and related implementation activities • Ability to automate network deployments, validation, and operational tasks • Must be legally eligible to work in the assigned country without visa sponsorship • Ability to perform each essential function satisfactorily • Reasonable accommodation may be made for qualified individuals with disabilities

🏖️ Benefits

• Full-time remote work • Preferred work schedule during Pacific Time business hours • Opportunities to pursue advanced certifications • Annual compliance training certification and policy acknowledgments