Network Engineer – Service Delivery

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11:11 SYSTEMS

WebsiteLinkedInAll Job Openings

201 - 500 employees

Founded 2020

💼 Consulting

🏥 Healthcare

📦 Logistics

Consulting • Healthcare • Logistics

11:11 Systems is a leading provider of cloud solutions, offering services that include managed public and private cloud, data protection, disaster recovery, and security. The company focuses on modernizing IT infrastructures for businesses, enhancing resilience against threats, and simplifying management through advanced technology. With over 40 years of experience, 11:11 Systems leverages its deep expertise to tailor solutions for diverse industries such as education, government, and healthcare, ensuring high levels of security and compliance for its clients.

📋 Description

• Help customers implement services in 11:11’s global cloud infrastructure • Lead network deployment activities during customer onboarding • Maintain accountability for delivery quality and customer experience • Document work in the company ticketing system • Create and maintain knowledge-base documentation • Manage and troubleshoot switches, firewalls, load balancers, and IPSEC VPNs for customer deployments • Design and architect network topologies for diverse environments • Develop and maintain deployment processes as technologies and permissions change • Assist Support and Technical Account Managers with advanced customer issues • Work with project managers to complete assigned tasks • Provide accountability for responsibilities involving 11:11’s cloud network systems • Support company data handling, privacy, compliance, and policy requirements • Work supportively with colleagues in accordance with the company Code of Business Ethics and Company Values • Perform additional duties as assigned

🎯 Requirements

• Bachelor’s degree in a related field or equivalent professional experience • At least 5 years of recent experience as a technical, hands-on Cisco network engineer • Experience in a managed services, IaaS, cloud infrastructure, or enterprise environment • Cisco CCNP/CCIE certification with documented work experience preferred • Strong working knowledge of BGP, IPsec, network segmentation, VRFs, switching, VLANs, and load balancers preferred • Experience with VMware virtualization clusters and software-defined networking, including VMware NSX, preferred • Experience working with global data center environments • Experience deploying virtual appliances, preferably Cisco, Fortigate, Palo Alto, Netscaler, F5, SonicWall, and Juniper Networks • Experience working directly with enterprise customers, project managers, and cross-functional delivery teams preferred • Ability to participate in occasional scheduled after-hours work, including customer cutovers and migrations • Ability to automate network deployments, validation, and operational tasks • Must be legally eligible to work in the assigned country without visa sponsorship • Ability to perform each essential function satisfactorily

🏖️ Benefits

• Full-time remote work • Opportunity to pursue advanced certifications • Work with current Cisco/VMware technologies • Reasonable accommodation for qualified individuals with disabilities