Field Service Engineer – Hicksville, NY

🔥 0 minutes ago

🗽 New York – Remote

🗽 New York – Remote

💵 $65k - $85k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

🔧 Field Service Engineer

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PerkinElmer

WebsiteLinkedInAll Job Openings

5001 - 10000 employees

Founded 1938

🍽️ Food & Beverage

🏥 Healthcare

💼 Consulting

Food & Beverage • Healthcare • Consulting

PerkinElmer is a global leader in providing analytical and testing solutions for a wide range of industries, including pharmaceuticals, food safety, environmental analysis, and industrial testing. The company offers advanced equipment and consumables, including mass spectrometers, chromatography instruments, and spectroscopy systems. With over 85 years of experience, PerkinElmer is committed to innovation and dedicated to partnering with laboratories worldwide to enhance scientific discovery and ensure product quality and safety. Their services support industries like healthcare, food and beverage, environmental testing, and industrial applications, helping clients meet compliance and quality standards.

📋 Description

• Perform on-site installations, maintenance, validations, diagnoses, troubleshooting, service, and repairs of complex laboratory equipment and systems • Instruct customers on system operation and maintenance • Serve as company liaison with customers on administrative and technical matters for assigned projects • Support system hardware and software, PCs, and networking/wireless networking • Engage customers to understand analytical workflows and tailor training, support, and upgrade offerings • Identify revenue opportunities including billable work, consumables, and service leads • Maintain assigned tools, test equipment, telecommunications equipment, and service-parts inventory • Report product-quality improvement opportunities through the quality notification process • Complete administrative tasks including time reporting and assigned training • Maintain health, safety, security, environmental, and operational compliance • Handle hazardous waste according to applicable regulations when required • Travel by air, vehicle, or other transportation as business requires, typically up to 50% of the time

🎯 Requirements

• Bachelor’s degree in Applied Science, Biology, Chemistry, Electronics, Mathematics, Engineering, or related discipline, including military experience, plus 3 years of direct laboratory-equipment repair experience; OR Associate Degree plus 5 years of direct laboratory-equipment repair experience; OR High School Diploma plus 7+ years of direct laboratory-equipment repair experience • Detailed knowledge of analytical equipment, laboratory environments, and/or instrument-control software • Vendor-issued certification on relevant laboratory equipment preferred • Knowledge of laboratory safety practices • Ability to travel as business requires, typically up to 50% of the time • Valid driver’s license and safe motor-vehicle operation • Outstanding interpersonal, written, and verbal communication skills • Technical critical-thinking skills and attention to detail • Customer-service skills and ability to interpret client requests • Aptitude for technical and practical matters • MS Office skills, including Outlook, PowerPoint, and Word • Ability to follow and create written and verbal directions and understand technical bulletins and service manuals • Ability to work under time constraints, maintain alertness and concentration, and work safely with potential hazards • Ability to work in laboratories and controlled environments requiring personal protective equipment • Ability to remain stationary more than 25% of the time and perform frequent bending, squatting, stretching, and reaching • Ability to occasionally move or lift up to 25 pounds, with potential occasional lifting of up to 50 pounds • Required close-range and distance vision, color vision, peripheral vision, depth perception, and focus adjustment • Ability to handle hazardous waste according to local, state, and federal regulations • May be required to complete Medical Clearance, Respiratory Protection Training, and Fit Testing to wear a respirator

🏖️ Benefits

• Company-provided car, laptop, and phone • Company-sponsored higher-level certification training and development offerings • Health and safety, security, environmental, and operational training/compliance support • Equal opportunity and culturally diverse workforce