Network Engineer – Service Delivery

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11:11 Systems

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 2020

🏢 Enterprise

🔒 Cybersecurity

🤝 B2B

💰 Private equity on 2021-10

Enterprise • Cybersecurity • B2B

11:11 Systems is a managed cloud and IT resilience provider operating an award‑winning resilient cloud platform. The company offers managed public and private cloud, high‑performance object storage, backup and disaster‑recovery-as-a-service (DRaaS), managed security services (MDR, SIEM, EDR, zero trust), and networking solutions (SD‑WAN, SASE, multi‑cloud connectivity), plus consulting and continuity services for enterprise customers. 11:11 positions itself as a VMware Pinnacle Partner and emphasizes modernization, protection, and management of mission‑critical workloads for organizations across regulated industries.

📋 Description

• Help customers implement services in 11:11’s global cloud infrastructure • Lead network deployment activities during customer onboarding • Maintain accountability for delivery quality and customer experience • Document work in the company ticketing system • Create and maintain knowledge-base documentation • Manage and troubleshoot switches, firewalls, load balancers, and IPSEC VPNs for customer deployments • Design and architect network topologies for diverse environments • Develop and maintain deployment processes as technologies and permissions change • Assist Support and Technical Account Managers with advanced customer issues • Work with project managers to complete assigned tasks • Provide accountability for responsibilities involving 11:11’s cloud network systems • Support colleagues consistently with 11:11’s Code of Business Ethics and Company Values • Handle company data and information according to data-handling agreements, procedures, and policies • Review and follow company policies, data privacy practices, annual compliance training, and policy acknowledgments • Perform additional duties as assigned • Report directly to the Manager, Service Delivery Engineering

🎯 Requirements

• At least 5 years of experience as a Cisco Network Engineer • Bachelor’s degree in a related field or equivalent professional experience • 5+ years of recent hands-on technical Cisco network engineering experience in a managed services, IaaS, cloud infrastructure, or enterprise environment • Cisco CCNP/CCIE certification with documented work experience preferred • Strong working knowledge of BGP, IPsec, network segmentation, VRFs, switching, VLANs, and load balancers preferred • Experience with VMware virtualization clusters and software-defined networking, including VMware NSX, preferred • Experience working with global data center environments • Experience deploying virtual appliances, preferably Cisco, Fortigate, Palo Alto, Netscaler, F5, SonicWall, and Juniper Networks • Experience working directly with enterprise customers, project managers, and cross-functional delivery teams preferred • Ability to participate in occasional scheduled after-hours work, including customer cutovers and migrations • Ability to automate network deployments, validation, and operational tasks • Must be legally eligible to work in the assigned country without visa sponsorship • Ability to perform essential job functions satisfactorily; reasonable accommodation available for qualified individuals with disabilities

🏖️ Benefits

• Full-time remote work • Opportunity to pursue advanced certifications • Professional development through staying current with Cisco/VMware technologies