Mexican Spanish Customer Experience Tester

Job not on LinkedIn

🔥 30 minutes ago

🗽 New York – Remote

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💵 $9 / hour

⏱ Part Time

🟡 Mid-level

🟠 Senior

💝 Customer Support

👻 Ghost score 0%

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🗣️🇪🇸 Spanish Required

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Logo of 24-MAG

24-MAG

2 - 10 employees

🤝 B2B

💼 Consulting

B2B • Consulting

24-MAG is a commercial strategy and execution firm that helps B2B organizations design and implement systems, workflows, and operating rhythms for sales, client management, and cross-functional projects. They focus on transforming scattered processes into aligned, measurable, and scalable commercial functions—covering pipeline structure, account management frameworks, and operational discipline for teams seeking efficient, intentional growth.

📋 Description

• Participate in live customer experience testing scenarios conducted in Mexican Spanish • Interact with conversational systems during outbound and inbound test calls • Evaluate clarity, coherence, relevance, appropriateness, and naturalness of interactions • Identify issues affecting conversation flow and overall user experience • Follow prompts and conversation scenarios • Maintain clear and natural spoken communication • Use reliable audio equipment and a suitable environment for high-quality calls • Review conversations for awkward, confusing, incomplete, or inappropriate interactions • Provide clear feedback after testing sessions • Document strengths, weaknesses, and recurring interaction problems • Follow project instructions and complete assigned testing activities accurately and consistently

🎯 Requirements

• Native or fluent Mexican Spanish speaker • Clear and natural spoken Spanish • Able to make and receive reliable phone calls with good audio quality • Comfortable participating in live conversation-based testing • Able to follow straightforward prompts and scenarios consistently • Strong attention to conversational clarity and user experience • Able to work independently • Available to begin immediately • No specialised professional or technical expertise required • Work must be completed without using confidential or proprietary information belonging to any employer, client, institution, or other third party • H1-B and STEM OPT support is unavailable for this engagement

🏖️ Benefits

• Fully remote work • Short-term independent contractor engagement • Immediate start • Approximately 1–3 hours per day • Potential project extension based on project needs and performance

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