Director of Technology, AI

🔥 21 hours ago

🐊 Florida – Remote

🐊 Florida – Remote

💵 $100k / year

⏰ Full Time

🔴 Lead

🤖 Artificial Intelligence

👻 Ghost score 10%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

Apply Now

Find Similar Remote Jobs

Set Up Email Alert For New Jobs

📊 Check your resume score for this job

Improve your chances of getting an interview by checking your resume score before you apply.

Upload Resume

321 The Agency

WebsiteLinkedInAll Job Openings

11 - 50 employees

📣 Marketing

📱 Media

Marketing • Media

321 The Agency is a brand and social agency focused on crafting lasting brand legacies through powerful storytelling and strategic social engagement. Their mission is to ensure that brands not only exist but thrive, evolve, and become cultural touchstones. The agency offers services in strategy insights and research, brand creation, and campaign activation, deploying both digital and traditional media channels. They strongly emphasize building connections and engaging in meaningful conversations that continue past the initial campaign period. 321 The Agency collaborates with technology partners to optimize brand experiences and reach through targeted content across the digital ecosystem.

📋 Description

• Lead, manage, and grow the Technology department, including CRM/MarTech engineers, integration specialists, and systems administration • Own the agency's technology roadmap and align platform investments with client delivery, growth, and operational efficiency • Set operating standards for builds, QA/testing, documentation, change management, and support • Conduct 1:1s and performance reviews, provide technical coaching, and develop team capabilities • Serve as escalation point for outages, integration failures, data issues, and complex technical questions • Own internal collaboration, project management, identity, file storage, and communication systems • Manage access, SSO, device policies, provisioning, and offboarding for the remote team • Establish information security, backup, and incident response procedures • Ensure agency and client systems meet privacy and compliance requirements • Manage technology vendors, licenses, contracts, and costs; evaluate build-versus-buy decisions • Set architecture and governance standards for High Level, Salesforce, Salesforce Marketing Cloud, and HubSpot programs • Oversee CRM, advertising, website, call tracking, payment, and third-party integrations using APIs, webhooks, and middleware • Standardize snapshots, templates, naming conventions, tagging, and data hygiene • Lead client onboarding and CRM migration discovery, including data mapping, cleansing, and cutover planning • Review complex builds for scalability, reliability, and maintainability • Champion AI integration across operations, reporting, CRM personalization, conversational AI, and workflow automation • Evaluate and roll out AI tools and LLM-powered solutions • Build internal automations and AI-assisted workflows • Own conversion tracking, Google Tag Manager, GA4, server-side tracking, offline conversion imports, data pipelines, and reporting infrastructure • Partner with marketing leadership on lead tracking, CPL reporting, and audience syndication • Maintain client dashboard infrastructure in Looker Studio, Power BI, or similar tools • Establish data quality standards and monitoring • Serve as senior technology authority in client strategy sessions, QBRs, and new business pitches • Contribute technology recommendations, solution architecture, and implementation estimates to proposals and RFPs • Coordinate with 321 AIM on shared clients and platform needs • Identify opportunities to productize repeatable technology solutions

🎯 Requirements

• 8+ years of experience in technology, MarTech, or systems roles • Demonstrated depth in CRM architecture, integrations, and data infrastructure • Agency experience strongly preferred • At least 2–3 years in a department leadership, team lead, or senior manager role with direct reports • Hands-on experience architecting and governing CRM and marketing automation programs in High Level strongly preferred • Experience with Salesforce, Salesforce Marketing Cloud, and/or HubSpot valued • Deep experience with APIs, webhooks, and middleware such as Zapier, Make, or n8n • Strong command of conversion tracking and measurement infrastructure, including Google Tag Manager, GA4, server-side tracking, and offline conversion imports • Working knowledge of data pipelines, data warehousing, and reporting tools such as BigQuery, Looker Studio, or Power BI • Experience administering cloud-based business systems, identity and access management, and security for a remote team • Working knowledge of HIPAA, TCPA, A2P 10DLC, CAN-SPAM, GDPR, and CCPA • Practical experience deploying AI tools and LLM-powered workflows, with sound judgment on data privacy and appropriate use • Scripting or development ability in JavaScript, Python, SQL, or similar is a strong plus • Excellent communication skills • Strong organizational and prioritization skills • Platform certifications are a plus • Bachelor's degree in Computer Science, Information Systems, Marketing Technology, or a related field, or equivalent demonstrated experience

🏖️ Benefits

• 100% remote work environment • Flexible scheduling with core collaboration hours • Paid time off + agency-observed holidays • Professional development and platform/tool access budget • Collaborative, AI-forward team culture that values innovation and continuous learning • Opportunity to build and lead the technology foundation of a high-growth agency • Performance bonus eligibility at the director level