Clinical Account Manager

Job not on LinkedIn

🔥 1 minute ago

🇺🇸 United States – Remote

💵 $85k - $100k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

💰 Account Manager

👻 Ghost score 0%

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4DMedical

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 2012

🏥 Healthcare

🔧 Hardware

💰 $15M Post IPO equity on 2025-04

Healthcare • Hardware

4DMedical is a medical imaging company that develops analytical software and imaging technology to quantify lung function. Its products include CT:VQ (non-contrast ventilation–perfusion CT), XV technology (FDA-cleared), lung volume and density analyses, tools for early IPF detection, pulmonary hypertension assessment, and the XV Scanner hardware. The company positions its solutions for clinical care and research — including use cases for veterans exposed to airborne toxins — and holds regulatory clearances such as TGA approval and FDA clearance for aspects of its technology.

📋 Description

• Partner with Technical Account Managers to provide coordinated clinical and technical support to assigned customers • Serve as a clinical subject-matter resource throughout onboarding, implementation, validation, go-live, and ongoing utilization • Develop and deliver clinical education and training for radiologists, technologists, physicians, and other healthcare professionals • Deliver onsite and virtual training tailored to customer needs and clinical workflows • Translate complex technical capabilities into clear, practical clinical workflows and education • Support customer discussions involving clinical workflows, imaging acquisition, education, or product utilization • Assess customer workflows and identify opportunities to integrate 4DMedical technologies into clinical practice • Identify adoption barriers and collaborate with customers and internal teams to resolve clinical, educational, workflow, and technical challenges • Support go-live activities, including clinical readiness, user education, workflow implementation, and post-launch follow-up • Monitor clinical adoption and utilization and provide additional education and workflow support • Build and maintain relationships with key clinical stakeholders as a trusted clinical resource • Develop clinical education materials, presentations, training resources, and site-specific workflow guidance • Gather customer feedback and clinical insights and communicate them to Product, Engineering, Customer Solutions, Sales, and other internal teams • Manage multiple customer accounts and implementation activities • Travel to customer sites as required for implementation, training, go-live support, and ongoing clinical engagement

🎯 Requirements

• A bachelor’s degree in healthcare, radiologic sciences, medical imaging, respiratory care, clinical science, education, or a related discipline, or equivalent relevant professional experience • Experience working in a clinical, healthcare, medical imaging, medical technology, or related environment • Experience providing clinical or technical education and training to healthcare professionals • Strong understanding of clinical workflows and ability to translate complex clinical and technical information into clear, practical guidance • Excellent presentation, communication, facilitation, and interpersonal skills • Confidence engaging with technologists, radiologists, physicians, healthcare leadership, and other clinical stakeholders • Strong customer relationship and stakeholder-management skills • Strong problem-solving skills addressing clinical, educational, workflow, and customer adoption challenges • Ability to collaborate effectively with Technical Account Managers and cross-functional teams • Ability to work independently, manage multiple customer accounts and priorities, and maintain strong follow-through • Ability and willingness to travel to customer sites as required • Current or previous ARRT(R), ARRT(CT), RRT, RN, or another relevant healthcare credential highly regarded • Hands-on experience in CT, radiology, medical imaging, pulmonary medicine, or respiratory care highly regarded • Experience in Clinical Applications, Clinical Education, Clinical Account Management, or a similar customer-facing healthcare technology role highly regarded • Experience implementing or supporting medical devices, imaging technologies, or healthcare software within hospitals or health systems highly regarded • Knowledge of CT acquisition, image quality, imaging protocols, PACS/DICOM workflows, or radiology department operations highly regarded • Experience supporting customer onboarding, implementation, validation, go-live, and post-launch adoption highly regarded • Experience supporting multiple customer sites or accounts across different stages of implementation and adoption highly regarded • Mandatory current CV and Cover Letter; applications without a Cover Letter will not be considered

🏖️ Benefits

• Medical health insurance • Dental insurance • Vision insurance • 401(k) benefits, including employer contributions in accordance with the applicable 4DMedical plan • 20 paid vacation days per year for full-time employees, comprising 15 flexible vacation days and five fixed company vacation days • Paid U.S. company holidays • Company-provided technology and equipment appropriate to the role • Reimbursement of reasonable business-related expenses in accordance with company policy • Opportunities for professional growth and development within an innovative global medical technology company • Reasonable business-related travel and other approved expenses will be reimbursed in accordance with 4DMedical's applicable expense policies

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