
1001 - 5000 employees
Founded 1996
☁️ SaaS
📡 Telecommunications
🏢 Enterprise
💰 $121.9M Post-IPO Equity on 2022-01
SaaS • Telecommunications • Enterprise
8x8 is a comprehensive platform and partner designed to enhance customer experience (CX) by unifying business communications and interaction data. Trusted by over 3 million business users, 8x8 provides solutions such as contact centers, unified communications, and no-code APIs to address complex communication challenges. By integrating artificial intelligence into their platform, 8x8 helps businesses connect teams and customers, gain insights, and drive impactful results. The platform aims to modernize operations, mitigate risks, and build customer loyalty, offering a seamless and efficient experience for enterprises.
🔥 0 minutes ago
🇺🇸 United States – Remote
💵 $170.8k - $256.2k / year
⏰ Full Time
🔴 Lead
🖥 Software Engineer
🦅 H1B Visa Sponsor
AWS
Azure
Cloud
Distributed Systems
Docker
ERP
Google Cloud Platform
Java
Kafka
Kubernetes
Microservices
Python
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1001 - 5000 employees
Founded 1996
☁️ SaaS
📡 Telecommunications
🏢 Enterprise
💰 $121.9M Post-IPO Equity on 2022-01
SaaS • Telecommunications • Enterprise
8x8 is a comprehensive platform and partner designed to enhance customer experience (CX) by unifying business communications and interaction data. Trusted by over 3 million business users, 8x8 provides solutions such as contact centers, unified communications, and no-code APIs to address complex communication challenges. By integrating artificial intelligence into their platform, 8x8 helps businesses connect teams and customers, gain insights, and drive impactful results. The platform aims to modernize operations, mitigate risks, and build customer loyalty, offering a seamless and efficient experience for enterprises.
• Collaborate with cross-functional teams (product, design, operations, infrastructure) to design and deliver reliable billing platform experiences • Architect and develop scalable backend services and APIs across the billing ecosystem including subscription lifecycle management, usage aggregation, and payment processing • Lead complex technical efforts end-to-end from requirements decomposition through design, implementation, and production rollout with minimal oversight • Provide technical guidance and architectural direction to engineers across the team; establish and uphold engineering standards for code quality, testing, and observability • Own the reliability, scalability, and performance of critical billing components; proactively identify and resolve bottlenecks, regressions, and integration failures • Drive technical design decisions for new platform capabilities such as usage-based billing models, and billing reconciliation pipelines • Establish deep end-to-end ownership of one or more core billing domains. You are the person the team turns to when something is unclear or broken
• 14+ years of experience designing and developing scalable, enterprise-grade backend systems ideally including billing, commerce, or financial platforms • BS/MS degree in Computer Science or a closely related technical discipline where software engineering was a core requirement • Deep professional expertise in Java (primary); Python or other modern languages a plus • Proven track record architecting, building, and operating large-scale distributed systems in production including design, deployment, and long-term ownership • Strong understanding of event-driven architecture with hands-on experience using Kafka or equivalent messaging brokers; experience building and maintaining event pipelines between heterogeneous systems is highly valued • Experience integrating with third-party platforms and enterprise systems such as ERP, CRM, billing engines, or payment processors • Solid grasp of API-driven design, REST and async patterns with a focus on testability, backward compatibility, and versioning • Security-first mindset: strong working knowledge of OAuth2, JWT, and securing inter-service communication in a microservices environment • Proficiency with relational databases including schema design, query optimization, and troubleshooting production performance issues • Hands-on experience with containerization and orchestration: Docker and Kubernetes in cloud-native environments (AWS, GCP, or Azure) • Familiarity with observability practices — logging, metrics, distributed tracing — and using them to diagnose and resolve production issues • Actively embraces AI-assisted development tooling (e.g. GitHub Copilot, Claude) as a force multiplier; comfortable integrating these into day-to-day engineering workflow and helping teammates do the same
• Health insurance • 401(k) matching • Flexible work hours • Paid time off • Remote work options
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