Senior People Operations Specialist

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🔥 0 minutes ago

🇺🇸 United States – Remote

💵 $95k - $125k / year

⏰ Full Time

🟠 Senior

👥 People Operations

👻 Ghost score 1%

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A1M Solutions

WebsiteLinkedInAll Job Openings

11 - 50 employees

🏥 Healthcare

🛡️ Insurance

🏛️ Government

Healthcare • Insurance • Government

A1M Solutions is a small, woman-owned business focused on enhancing government healthcare ecosystems through strategic design and policy implementation. With over 20 years of expertise in government programs, data, policy, and legislation, A1M Solutions addresses the social determinants of health by designing human-centered systems. The company prioritizes contracts that benefit underserved populations in the United States, including disadvantaged communities. A1M Solutions utilizes empathy, agile research, and digital service delivery to improve customer experiences and satisfaction through high-quality digital solutions that meet public needs. They offer services in digital and data consulting, specializing in transforming health access and delivery.

📋 Description

• Advise leadership on federal, state, and local labor-law compliance • Build compliant HR workflows and review and improve documentation • Oversee benefits administration, annual open enrollment, data audits, vendor evaluation, and process optimization • Advise People Managers on complex employer issues and consistent policy application • Create templates and guides and review documentation quality • Lead and optimize onboarding and offboarding processes • Own and administer HR technology platforms including ADP, Employee Navigator, and BambooHR • Customize HR platforms, implement changes, recommend enhancements, and advise staff on system usage • Build communication across people, teams, projects, A1M, and clients • Partner with teammates, team leads, and government stakeholders on people-operations matters • Address and mitigate risks and conflicts, manage up, and escalate when appropriate • Evaluate deliverables and pursue learning opportunities • Drive HR projects with Delivery and Finance teams, including staffing plans and compensation and benefits budgeting • Coach and mentor people managers across disciplines • Surface policy guidance, compliance updates, and process changes proactively • Monitor federal contractor compliance obligations and flag relevant regulatory changes • Support staffing decisions, employee transitions, and workforce planning aligned with client and contract needs • Represent People Operations in government-client staffing and compliance inquiries

🎯 Requirements

• 8+ years of progressive People Operations / HR generalist experience • Broad HR generalist experience across employee relations, benefits administration, employment compliance, HR systems, and the employee lifecycle • Strong working knowledge of federal and multi-state employment laws • Experience interpreting requirements, assessing risks, and developing compliant policies and practices • Experience advising leadership and people managers on complex or sensitive employee matters • Experience developing manager resources, training programs, or other initiatives that strengthen organizational people-management capabilities • Ability to independently manage HR operations, prioritize competing demands, anticipate challenges, and resolve problems with minimal oversight • Experience evaluating, developing, and improving HR policies, workflows, and systems • Hands-on experience administering employee benefits, managing open enrollment, coordinating with vendors, and ensuring data accuracy • Proficiency administering HR information systems such as ADP, Employee Navigator, and BambooHR, including system configuration, process automation, reporting, and data management • Strong written and verbal communication skills, including explaining complex or sensitive HR matters clearly and navigating difficult conversations • Ability to build trusted relationships, collaborate across organizational functions, and support managers with varying levels of people-management experience • Experience supporting HR operations in a small or mid-sized organization • Must work from the United States, including the 50 states, District of Columbia, and US territories • Cannot reside in New York state • Must be authorized to work in the United States for any employer without sponsorship • Flexibility to work across all time zones • Active participation in virtual meetings, including being on camera • Ability to travel to Chico, California once a quarter • Bachelor's degree in Human Resources, Business Administration, or related field, or equivalent professional experience (preferred) • Professional HR certification such as SHRM-CP, SHRM-SCP, PHR, or SPHR (preferred) • Experience supporting a geographically distributed, remote-first workforce (preferred) • Experience in a federal government contracting environment (preferred)

🏖️ Benefits

• Medical, dental, and vision coverage • Life insurance, short-term disability, and optional voluntary benefits • 401(k) retirement benefits with employer matching • Four weeks of paid time off, seven company holidays, two personal days, and your birthday off • Paid volunteer time • Wellness reimbursements • Budgets to support training, development, travel, and office supply needs • Donations to a nonprofit of your choice upon hire and a few times throughout each year • Flexibility for non-work-related life responsibilities during the day

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