
2 - 10 employees
🚘 Automotive
Automotive
Memphis Collision Repair (also branded Memphis CollisionWorx) is an auto body and collision repair provider with multiple locations in Memphis, TN. They offer free estimates, insurance claim assistance, OEM-certified and I-CAR Gold Class certified repairs, diagnostics and ADAS calibrations, frame/unibody repair, paint and paintless dent repair, non-collision damage repair, and concierge services like rental coordination and pick-up/drop-off. They accept all insurance providers, partner with financing firms for repair payments, provide a written lifetime warranty, and emphasize fast turnaround and transparent communication. The business is locally run with 4 locations and targets drivers in the Memphis region.
🔥 0 minutes ago
🏈 Ohio, Maryland, +1 more states – Remote
💵 $90k - $105k / year
⏰ Full Time
🟠 Senior
🔴 Lead
👥 People Operations
👻 Ghost score 0%
Where this job comes from
Posted on Memphis Collision Repair's careers page, not through a job board
First seen by Remote Rocketship 0 minutes ago

2 - 10 employees
🚘 Automotive
Automotive
Memphis Collision Repair (also branded Memphis CollisionWorx) is an auto body and collision repair provider with multiple locations in Memphis, TN. They offer free estimates, insurance claim assistance, OEM-certified and I-CAR Gold Class certified repairs, diagnostics and ADAS calibrations, frame/unibody repair, paint and paintless dent repair, non-collision damage repair, and concierge services like rental coordination and pick-up/drop-off. They accept all insurance providers, partner with financing firms for repair payments, provide a written lifetime warranty, and emphasize fast turnaround and transparent communication. The business is locally run with 4 locations and targets drivers in the Memphis region.
• Align people strategies with operational and departmental goals across collision repair centers, the Support Center, and 360ALIGN locations • Advise leadership on workforce planning, organizational design, and teammate engagement • Use data, trends, site visits, and HR systems to identify opportunities in retention, performance, and culture • Drive teammate engagement and retention through communication, recognition, and company culture • Maintain visibility within assigned shops and provide field-level support • Support recruiting and onboarding for assigned locations • Identify training needs, coordinate learning opportunities, and support leadership development • Administer HRIS (Paycom), teammate lifecycle changes, onboarding, documentation, compliance tracking, and policy maintenance • Maintain accurate teammate data across systems and HRIS • Maintain SOPs, policy documentation, and SharePoint resources • Lead and resolve employee relations issues, investigations, conflict resolution, and corrective action • Coach leaders on documentation, communication, and performance management • Ensure compliance with federal, state, and local employment laws and internal policies • Administer and respond to unemployment claims and represent the company during hearings as needed • Prepare documentation and participate in audits, hearings, or investigations • Assist with benefits enrollment, leave administration, and related inquiries • Generate and interpret HR reports and dashboards for leadership decisions
• Bachelor’s degree in Human Resources, Business Administration, or related field (or equivalent experience) • Minimum of 7 years of progressive HR experience • Experience preferably in a multi-site or field-based environment • SHRM-CP or PHR certification preferred but not required • Proven success building strategic partnerships with operational leadership • Strong employee relations, conflict resolution, and coaching skills • Excellent interpersonal, communication, and analytical abilities • Ability to connect and build rapport with teammates at all levels • Strong organizational and problem-solving skills with attention to detail • Proficiency in HRIS systems, such as Paycom, and Microsoft Office Suite • Valid driver’s license and clean driving record • Ability to travel regularly to assigned locations as business needs require • Experience in the collision repair or automotive industry preferred
• 50-75% travel across assigned market • Benefits enrollment support • Leave administration support, including FMLA, ADA, and COBRA • Professional development and leadership development support • Travel to assigned locations as business needs require
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