People Operations Manager

🔥 0 minutes ago

🏈 Ohio, Maryland, +1 more states – Remote

🏈 Ohio – Remote 🦀 Maryland – Remote 🔔 Pennsylvania – Remote

💵 $90k - $105k / year

⏰ Full Time

🟠 Senior

🔴 Lead

👥 People Operations

👻 Ghost score 0%

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CollisionRight

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 2020

🏭 Manufacturing

🚘 Automotive

💰 Private Equity Round on 2020-11

Manufacturing • Automotive • Customer Service

CollisionRight is a leading collision repair service provider dedicated to restoring vehicles to their original condition with a focus on customer care and safety. With over 100 locations across the U. S. , the company prides itself on offering high-quality repairs, advanced certifications, and a lifetime warranty on services. Their expert technicians handle everything from collision damage to non-collision repairs, ensuring that customers experience a hassle-free process that gets them back on the road with confidence.

📋 Description

• Align people strategies with operational and departmental goals across collision repair centers, the Support Center, and 360ALIGN locations • Advise leadership on workforce planning, organizational design, and teammate engagement • Use data, trends, site visits, and HR systems to identify retention, performance, and culture improvements • Drive teammate engagement and retention through communication, recognition, and company culture • Provide field-level support and maintain visibility within assigned shops • Support recruiting and onboarding for assigned locations • Identify training needs, coordinate learning opportunities, and support leadership development • Coach leaders and reinforce accountability, engagement, and growth • Administer HRIS (Paycom), teammate lifecycle changes, onboarding, documentation, compliance tracking, and policy maintenance • Maintain accurate teammate information and HRIS data • Maintain SOPs, policy documentation, and SharePoint resources • Lead and resolve employee relations issues, investigations, conflict resolution, and corrective action • Coach leaders on documentation, communication, and performance management policies • Ensure compliance with federal, state, and local employment laws and internal policies • Administer and respond to unemployment claims and represent the company during hearings as needed • Prepare documentation and participate in audits, hearings, or investigations • Assist with benefit enrollment, leave administration, and related inquiries • Generate and interpret HR reports and dashboards to guide leadership decisions • Execute special projects and other related duties as needed

🎯 Requirements

• Bachelor’s degree in Human Resources, Business Administration, or related field (or equivalent experience) • Minimum of 7 years of progressive HR experience • Experience preferably in a multi-site or field-based environment • SHRM-CP or PHR certification preferred but not required • Proven success building strategic partnerships with operational leadership • Strong employee relations, conflict resolution, and coaching skills • Excellent interpersonal, communication, and analytical abilities • Ability to build rapport with teammates at all organizational levels • Strong organizational and problem-solving skills with attention to detail • Proficiency in HRIS systems, such as Paycom, and Microsoft Office Suite • Valid driver’s license and clean driving record • Ability to travel regularly to assigned locations as business needs require • Experience in the collision repair or automotive industry preferred

🏖️ Benefits

• Benefits enrollment support • Leave administration support (FMLA, ADA, COBRA) • 50–75% travel across the assigned market

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