
5001 - 10000 employees
Founded 1902
🚘 Automotive
🛡️ Insurance
📦 Logistics
Automotive • Insurance • Logistics
AAA is a federation of affiliated automobile clubs, offering various travel-related services and products primarily for its members. It provides emergency roadside assistance, travel planning tools, and member discounts both domestically and internationally. Each club operates independently within its own geographical area, serving its local members while adhering to AAA's overarching standards. AAA also sells travel products like maps and guides, offering resources to assist with international travel. The organization facilitates a network where membership benefits, such as global discounts and emergency services, are extended to international members traveling in the United States and vice versa.
🔥 1 minute ago
🏈 Alabama, Arizona, +41 more states – Remote
💵 $99.9k - $133.3k / year
⏰ Full Time
🟠 Senior
🔧 QA Engineer (Quality Assurance)
🦅 H1B Visa Sponsor
👻 Ghost score 0%
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5001 - 10000 employees
Founded 1902
🚘 Automotive
🛡️ Insurance
📦 Logistics
Automotive • Insurance • Logistics
AAA is a federation of affiliated automobile clubs, offering various travel-related services and products primarily for its members. It provides emergency roadside assistance, travel planning tools, and member discounts both domestically and internationally. Each club operates independently within its own geographical area, serving its local members while adhering to AAA's overarching standards. AAA also sells travel products like maps and guides, offering resources to assist with international travel. The organization facilitates a network where membership benefits, such as global discounts and emergency services, are extended to international members traveling in the United States and vice versa.
• Apply quality assurance techniques and methods to examine the output and efficiency of claims business processes • Plan, execute, analyze, and present outcomes of claims-related auditing activities • Organize activities and lead teams under broad management direction • Analyze quantitative claim and financial data to identify auditing opportunities and determine appropriate scope • Review claim handling events to gather qualitative understanding • Analyze qualitative audit data to monitor, communicate, and mitigate top issues and control gaps • Plan and execute claim-related audits and related projects independently and with peers • Assign collaborative work to peers and ensure progress toward shared objectives when appropriate • Prepare persuasive written reports for claims executives and business leaders • Build and maintain a professional network with claims leaders • Facilitate project meetings • Train newer peers in technical aspects of the job • Lead multiple projects concurrently • Step into temporary leadership or support roles within Claims QA or a claims team as needed
• 6+ years of experience in property claims handling • Bachelor's degree in a related field, or equivalent combination of education and experience • Advanced degree (CPA, MBA) in a related area preferred • Exposure to using data in spreadsheets and/or databases for risk detection • Prior audit experience preferred • Ability to recognize interdependencies among complex business processes and anticipate risk potential • Ability to develop recommendations and solutions to complex problems based on data • Ability to communicate complex data and concepts in person, virtually, in writing, and through formal presentations • Ability to teach, lead, and mentor others • Ability to advocate, persuade, and influence employees from individual contributors to senior leadership • Proficiency with Microsoft Word, Excel, and PowerPoint • Proficiency with simple relational databases, primarily MS Access • Ability to adapt to changing deadlines and priorities • Ability to travel as needed for divisional/team meetings and other in-person meetings • Must have authorization to work indefinitely in the United States • CSAA does not provide visa sponsorship • BS/BA or equivalent combination of education and experience • Insurance and/or physical damage industry certification, such as AIC or ICAR, preferred • 2–3 years of auditing preferred
• Annual bonus eligibility for most roles • 401(k) with a company match • Career growth and development opportunities • Flexible Workplace / remote-first culture • Home-Flex roles working primarily from home • Flexibility to work from various locations including CSAA offices • Inclusive and welcoming workplace • Employee resource groups and volunteering opportunities • Reasonable accommodations for qualified applicants and employees with disabilities
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