Manager, Special Investigations Unit

Job not on LinkedIn

🔥 12 hours ago

🇺🇸 United States – Remote

💵 $96.3k - $128.4k / year

⏰ Full Time

🟠 Senior

🔴 Lead

👔 Manager

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

👻 Ghost score 0%

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AAA

WebsiteLinkedInAll Job Openings

5001 - 10000 employees

Founded 1902

🚘 Automotive

🛡️ Insurance

📦 Logistics

Automotive • Insurance • Logistics

AAA is a federation of affiliated automobile clubs, offering various travel-related services and products primarily for its members. It provides emergency roadside assistance, travel planning tools, and member discounts both domestically and internationally. Each club operates independently within its own geographical area, serving its local members while adhering to AAA's overarching standards. AAA also sells travel products like maps and guides, offering resources to assist with international travel. The organization facilitates a network where membership benefits, such as global discounts and emergency services, are extended to international members traveling in the United States and vice versa.

📋 Description

• Lead ACG’s enterprise investigations program covering fraud, internal misconduct, security violations and other risks • Direct and prioritize the Special Investigations Unit caseload and assign cases to investigators • Develop and implement enterprise-wide fraud, waste, abuse and security incident investigation strategies • Design investigative intake, triage, evidence collection and case documentation processes • Collaborate with Compliance, Finance, Audit and IT Security to detect fraud and unethical activity • Lead employee education initiatives on recognizing and reporting fraud or misconduct • Oversee complex and sensitive investigations, including evidence gathering, interviews, chain of custody, forensic accounting, e-discovery and surveillance • Coordinate investigations with HR, Legal, IT Security, Physical Security and law enforcement • Prepare investigative reports and present findings to senior management and relevant committees • Identify root causes and control failures and implement corrective actions and remediation measures • Develop metrics demonstrating losses prevented or recovered, substantiated cases and resolution times • Manage, mentor, train and develop armed and unarmed Special Investigators • Liaise with local and federal law enforcement, industry associations and regulatory bodies • Ensure investigations comply with applicable laws, regulations, privacy requirements and evidence standards • Respond to active assailant and other threatening situations at company locations as an armed position • Oversee subordinate team members during threat responses and use company-approved firearms when justified • Select, hire, train, develop and coach assigned staff • Travel less than 25% across ACG’s corporate footprint, including travel to Dearborn, MI or Tampa, FL as needed

🎯 Requirements

• Bachelor’s Degree in Criminal Justice, Security, Business Administration or related field of study, or equivalent work experience • Valid Operators License • Completion of required training in carrying and operating firearms • Valid Concealed Pistol License • 8+ years of investigative experience in corporate security investigations, financial crimes investigations, law enforcement, or compliance investigations • At least 3 years in a supervisory role managing investigators or investigative programs • Project management experience • Experience creating process improvements • Knowledge of firearm operating procedures and techniques • Knowledge of active shooter and active threat management tactical response • Knowledge of criminal and civil law related to private security, arrest, search and seizure, rules of evidence, and investigative procedures • In-depth knowledge of investigation theories, methods and techniques • Knowledge of best practices in corporate risk investigations • Knowledge of budgets and business administration • Ability to successfully complete drug screening, psychological evaluation, firearms and use of force training • Ability to work while carrying authorized weapons and ammunition and using protective gear • Ability to restrain unruly employees, visitors or others during altercations • Ability to evaluate situations and make sound decisions under stress • Ability to perform required physical activities including walking, running, climbing, lifting, carrying, driving and restraining/detaining violators • Effective communication and relationship-building skills • Ability to prepare and conduct presentations to all levels of management • Ability to participate in industry-specific security/safety training programs • Ability to manage security investigations personnel, projects, and budgets • Regular and reliable attendance • Ability to pass a background and drug screen • Preferred: Master’s Degree in Security Administration, Business Administration or related field • Preferred: Certified Fraud Examiner certification • Preferred: Certified Financial Crimes Investigator certification

🏖️ Benefits

• Annual bonus potential based on performance • Medical plans with multiple coverage options, including HSA eligibility • Prescription drug coverage • Dental and vision benefits • Employee Assistance Program • Company-paid basic life insurance • Optional supplemental life insurance and dependent coverage • Short-term and long-term disability coverage • Critical illness, accident, and pet insurance options • 401(k) plan with company matching and additional company contribution • Health Savings Account (HSA) and Flexible Spending Accounts (FSA) • Paid Time Off (PTO) • 10 company-paid holidays annually for full-time employees • 1 mental health day, 2 floating holidays and 1 volunteer day for full-time employees • Paid parental, bereavement, jury duty, and military leave • Tuition assistance • Professional certification support with 100% reimbursement for eligible programs • Career development and advancement opportunities • Complimentary AAA membership with roadside assistance and travel discounts • Adoption assistance program