Utility Sales Support

🔥 0 minutes ago

🏖️ New Jersey, North Carolina, +1 more states – Remote

🏖️ New Jersey – Remote 🌲 North Carolina – Remote ❄️ Minnesota – Remote

💵 $58.5k - $93.6k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

🤑 Sales

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ABB

WebsiteLinkedInAll Job Openings

10,000+ employees

💼 Consulting

📦 Logistics

🚗 Transport

💰 $545.9M Post-IPO Debt - ABB on 2023-11

Consulting • Logistics • Transport

<ABB> ABB is a global technology company specializing in electrification, industrial automation, robotics, motion, and power products and services. It designs, manufactures and services hardware such as motors, drives, medium- and low-voltage equipment, transformers, EV charging infrastructure, and robotic systems, and provides software and lifecycle services to utilities, industry, transport and infrastructure customers to improve efficiency and enable a low-carbon, digitally connected future.

📋 Description

• Execute daily customer activities including order entry, tracking, and order management with local business units and other ABB groups • Support activities at agent accounts • Utilize ABB tools and processes, including product configuration tools, order entry, and business systems • Coordinate with local business units to track orders and assure on-time customer delivery • Coordinate input from local business units and other ABB groups to ensure bid proposals meet customer requirements • Process information on multiple and varied projects and respond effectively to changes in priorities • Attend meetings to exchange information and analyze contract requirements • Participate in investigating technical problems and establishing procedures and corrective actions to avoid recurrences • Travel domestically to customer locations or ABB sites as required • Initiate change orders and expedite collection of overdue invoices • Provide periodic customer reporting for outstanding orders, Vendor Managed Inventory, or Blanket Order management as required

🎯 Requirements

• Bachelor’s Degree in engineering, business or related field preferred • Minimum 3 years of technical customer support experience in the Industrial, Utility or related fields, or equivalent experience • General knowledge of power transmission & distribution products/systems preferred • Previous experience with business to business customer support preferred • Knowledge and skill in utilization of computer databases • Empower experience preferred • Candidates must already have work authorization allowing them to work for ABB in the United States

🏖️ Benefits

• Choice between two medical plan options: a PPO plan called the Copay Plan OR a High Deductible Health Plan (with a Health Savings Account) called the High Deductible Plan • Choice between two dental plan options: Core and Core Plus • Vision benefit • Company paid life insurance (2X base pay) • Company paid AD&D (1X base pay) • Voluntary life and AD&D – 100% employee paid up to maximums • Short Term Disability – up to 26 weeks – Company paid • Long Term Disability – 60% of pay – Company paid; ability to buy-up to 66 2/3% of pay • Supplemental benefits – 100% employee paid (Accident insurance, hospital indemnity, critical illness, pet insurance) • Parental Leave – up to 6 weeks • Employee Assistance Program • Health Advocate support resources for mental/behavioral health, general health navigation and virtual health, and infertility/adoption • Employee discount program • Retirement 401k Savings Plan with Company Contributions • Employee Stock Acquisition Plan (ESAP) • 11 paid holidays