Manager, Market Access, Patient Services

🔥 0 minutes ago

🇺🇸 United States – Remote

💵 $129.3k - $258.7k / year

⏰ Full Time

🟠 Senior

🔴 Lead

👔 Manager

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Abbott

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1888

🏥 Healthcare

⚕️ Healthcare Insurance

🧬 Biotechnology

Healthcare • Healthcare Insurance • Biotechnology

Abbott is a global healthcare company committed to advancing medical technologies and improving lives around the world. It offers a broad range of leading products in diagnostics, medical devices, nutrition, and branded generic medicines. Abbott's innovations such as the FreeStyle Libre glucose monitoring systems and BinaxNOW rapid antigen tests are transforming diabetes management and COVID-19 response. Through its partnerships and initiatives, Abbott aims to foster health equity, improve access to healthcare, and address critical health challenges like malnutrition and infectious diseases. Abbott is also dedicated to sustainability and social responsibility, striving to make life-changing technologies accessible and affordable.

📋 Description

• Manage all aspects of developing and managing the patient hub for a new product launch • Set key performance indicators to measure launch success for Abbott’s Dual Glucose and Ketone Monitoring device • Partner with the Senior Director to ensure launch readiness and lifecycle updates • Execute controlled change management, including process/SOP updates, training, communications, and readiness tracking • Develop and manage the strategy • Work cross-functionally with market access, finance, legal, trade, marketing, and global strategic teams • Manage the vendor relationship • Build integration of the patient hub into the Abbott Diabetes Care division

🎯 Requirements

• Bachelor’s degree required • 10+ years of experience in pharmaceutical patient services, patient access operations, hub operations, market access, or related functions • 3+ years of experience leading vendor performance and/or operational teams • Demonstrated ability to design and implement patient support programs, operational service models, business rules, SOPs, and training in a regulated environment • Strong program and project management skills, including launch readiness and lifecycle change execution • Excellent written and verbal communication skills • Ability to influence across a highly matrixed organization • Analytical capability to interpret operational data, derive insights, and drive continuous improvement • Proficiency in Microsoft Office, including Excel and PowerPoint • Experience with case management/CRM platforms and BI tools • Frequent travel to Alameda, CA

🏖️ Benefits

• Career development with an international company • Free medical coverage in the Health Investment Plan (HIP) PPO medical plan for qualifying employees • Excellent retirement savings plan with a high employer contribution • Tuition reimbursement • Freedom 2 Save student debt program • FreeU education benefit for an affordable path to a bachelor’s degree • Health and wellness benefits • Equal opportunity employer committed to employee diversity