VP, People Operations – Experience

🔥 16 hours ago

🇺🇸 United States – Remote

💵 $185k - $220k / year

⏰ Full Time

🔴 Lead

👥 People Operations

👻 Ghost score 0%

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ABC Fitness

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

☁️ SaaS

⚕️ Healthcare Insurance

🧘 Wellness

SaaS • Healthcare Insurance • Wellness

ABC Fitness is a leading tech provider specializing in software solutions for gym and fitness businesses worldwide. With a suite of platforms including gym management, member management, and personal training solutions, ABC Fitness empowers businesses of all sizes to optimize operations, engage members, and drive growth. Their solutions are designed to cater to a wide range of fitness business models, from large gyms to boutique studios and personal trainers, ensuring they meet the unique needs of their users.

📋 Description

• Report to the Chief People Officer • Shape ABC Fitness’s global People operating model • Lead People Operations, employee experience, Talent Management, Learning & Development, People Technology, analytics, AI enablement, and employee engagement • Define and lead a scalable People Operations and Experience roadmap • Establish operating models, decision rights, service standards, governance, and success metrics • Build Talent Management, Learning & Development, succession, leadership development, manager enablement, and capability-building practices • Champion automation, AI-enabled workflows, people analytics, data governance, and employee and manager self-service • Lead senior functional leaders across Total Rewards and HRIS, Workforce Relations and Employee Experience, People Technology and Analytics, Talent Management and Learning, and Employee Engagement and Communications • Partner with the CPO, HR Business Partners, business leaders, IT, Finance, and Legal • Strengthen employee and manager service delivery through simplified processes, knowledge management, and support models • Integrate employee listening, internal communications, culture activation, and change communications into People transformation • Elevate People analytics into actionable workforce insights • Strengthen the People leadership bench and improve organizational performance

🎯 Requirements

• Significant progressive People / HR leadership experience, including broad People Operations, Employee Experience, HR Operations, or HR transformation leadership • Depth in Talent Management, Learning & Development, leadership development, manager enablement, succession planning, talent reviews, or workforce capability building • Experience with HR technology, people analytics, workflow automation, digital transformation, or AI-enabled HR practices • Experience redesigning operating models, simplifying processes, and building scalable systems • Ability to lead through senior functional leaders and create accountability • Strong executive partnership skills connecting People investments to business outcomes, productivity, employee experience, risk, and ROI • Change leadership experience in a complex, growing, global, PE-backed, technology, or transformation-oriented environment • Comfort operating through ambiguity, shifting priorities, direct feedback, and high expectations • Experience in SaaS, software, payments, HR technology, professional services, or another technology-enabled business is great to have • Experience in a PE-backed, global, high-growth, or transformation-heavy environment is great to have • Familiarity with Workday, HR service delivery models, employee support, employee relations, Total Rewards, payroll, or job architecture is great to have • Experience implementing AI-enabled, automated, or analytics-driven People workflows with appropriate controls and human oversight is great to have • Experience connecting internal communications, employee listening, engagement, culture, and change management into broader employee experience work is great to have

🏖️ Benefits

• Open PTO policy • Quarterly Days of Disconnect • Parental & Pawternity Leave • Quarterly Best Life fitness reimbursement • Medical/Dental/Vision coverage • EAP • Calm App subscription for employee and up to 4 dependents over age 16 • Bonuses, commissions, equity, or other incentive programs, where applicable • Professional development opportunities • Mentorship • Continuous learning