Clinical Coordinator – Full Time

Job not on LinkedIn

🔥 0 minutes ago

🇺🇸 United States – Remote

⏰ Full Time

🟢 Junior

🚫👨‍🎓 No degree required

👻 Ghost score 10%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Access TeleCare

WebsiteLinkedInAll Job Openings

201 - 500 employees

Founded 2004

⚕️ Healthcare Insurance

📡 Telecommunications

🏥 Healthcare

Healthcare Insurance • Telecommunications • Healthcare

Access TeleCare is the largest provider of acute specialty telemedicine services in the United States, serving over 216 million people across nearly 15,000 zip codes. The company partners with hospitals and healthcare systems to deliver clinically excellent telemedicine programs in various specialties, including behavioral health, neurology, cardiology, and infectious disease. Access TeleCare integrates advanced technology with dedicated pools of licensed specialty physicians to enhance patient care and streamline clinical operations, bridging the gap between virtual and bedside care.

📋 Description

• Communicate with hospital clinical staff and Access TeleCare physicians to ensure timely and efficient patient care • Answer incoming calls to the consult center and accurately record patient information • Communicate with clinical specialists to coordinate paperwork, image uploads to VidiStar, video conferencing exam units, and connection testing • Handle inbound and outbound calls from employees, clients, and clinical specialists courteously and respectfully • Provide Tier 1 technical support to hospitals and company physicians • Facilitate and confirm timely handoff to Tier 2 IT support • Report SLA failures, company-goal failures, or conflicts to the supervisor immediately • Complete some work without established procedures • Perform other tasks as needed

🎯 Requirements

• High School Diploma, GED or Equivalent Certification Required • At least one year of experience working in a call center environment or healthcare or IT • Strong communications skills (written and oral) • Ability to work effectively across departments • Demonstrated proficiency with Microsoft Office programs, communication, and collaboration tools in various operating systems • Ability to learn software and systems • Excellent phone/customer service skills and high attention to detail • Flexibility and adaptability in a fast-paced environment • Ability to quickly learn and adapt to new technologies and systems • Ability to excel in a remote work setting, high growth and fast paced organization • Must be able to work 2pm CST–10pm Central Time/3pm–11pm Eastern Time, Thursday–Monday • Must be available for weekends and holidays • Must be able to remain in a stationary position 50% of the time

🏖️ Benefits

• 100% Remote • Health Insurance (Medical, Dental, Vision) • Life insurance • 401(k) • Paid Time Off • Sick Leave • Paid training • Culture of ownership, transparency, and results • Directly impact patient access nationwide