Clinical Nursing Coordinator

🔥 0 minutes ago

🇺🇸 United States – Remote

💵 $63k - $85k / year

⏰ Full Time

🟢 Junior

🟡 Mid-level

👻 Ghost score 0%

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CareMetx, LLC

WebsiteLinkedInAll Job Openings

501 - 1000 employees

💼 Consulting

🏥 Healthcare

⚕️ Healthcare Insurance

Consulting • Healthcare • Healthcare Insurance

CareMetx, LLC is a company that specializes in transforming patient access to specialty therapeutics by reducing the time to therapy. They offer a digital Hub service that addresses emotional, financial, and clinical barriers for patients, aiming to improve treatment timelines and ongoing therapy use. CareMetx provides high-touch support and utilizes advanced technology to offer solutions for access, affordability, and adherence, benefiting both patients and healthcare providers. They partner with specialty pharmaceutical brands, healthcare providers, and hospital systems to enhance patient outcomes.

📋 Description

• Provide and document call center services for patients with rare or chronic disorders on behalf of manufacturer clients • Execute responsibilities according to manufacturer client and company leadership requirements • Educate patients, physicians, and families on prescribed, FDA-approved therapies according to client requirements • Use reviewed and approved call guides and client-approved resources to communicate key messaging to patients • Provide HIPAA-compliant feedback and analysis to manufacturer clients as contractually required • Adhere to mandatory HIPAA requirements and company policies and procedures • Communicate effectively with patients, families, providers, manufacturers, and team members • Maintain required nursing licenses and relevant certifications • Manage time, prioritize responsibilities, and maintain reliable attendance • Report to the Operations Manager • Perform other related duties and program/company priorities as assigned

🎯 Requirements

• Active RN or LPN licenses, free of disciplinary actions and/or restrictions • Minimum of 2+ years nursing experience • Consideration for nurses living in Nursing Licensure Compact home states • Bachelor's degree preferred; Associate's degree commensurate with experience • Prior call center or telehealth nursing experience preferred • Knowledge of call center and telehealth processes • Knowledge of biologic therapies, specialty pharmacy, and managed care processes • Proficient in Microsoft Office, particularly Word and Excel, Zoom, MS Teams, WebEx, Salesforce, and telephone systems • Excellent interpersonal, oral, written, organizational, judgment, and decision-making skills • Ability to sit for extended periods and occasionally lift/move up to 10 pounds • Ability to work from a remote location with internet access • Willingness to work multiple US time zones • Ability to work flexible hours and independently as well as with a team • Ability to perform administrative responsibilities accurately and on time

🏖️ Benefits

• Ability to perform all work duties from remote location • Flexible hours/schedule • Travel for national training meetings approximately 15% • Reasonable accommodations for individuals with disabilities • Equal employment opportunity