Senior Vice President – General Manager

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🔥 12 minutes ago

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Internova Travel Group

WebsiteLinkedInAll Job Openings

5001 - 10000 employees

Founded 2008

📦 Logistics

🏨 Hospitality

✈️ Travel

Logistics • Hospitality • Travel

Internova Travel Group is a prominent travel services company specializing in providing a range of travel-related solutions. The company offers services such as leisure travel, corporate travel management, and cruise travel, catering to diverse client needs. With a strong focus on customer satisfaction and innovative travel experiences, Internova aims to enhance the way people travel and explore the world.

📋 Description

• Lead Andrew Harper’s Operations, Marketing/PR, Membership, Supplier Relations/Partner Marketing, and Editorial functions • Drive revenue and membership growth, achieve annual EBITDA goals, and strengthen member engagement • Cultivate member relationships and maintain an active travel-industry network • Evaluate member lifestyle and travel preferences to identify innovation, product improvement, cost-efficiency, and productivity opportunities • Develop and execute member growth, engagement, retention, and lapsed-member transition strategies • Oversee partnership, referral, member-benefit, Hideaway Report, and editorial marketing communications • Optimize technology and communication channels to improve satisfaction, engagement, and renewals • Oversee editorial content, print products, travel expenses, and the annual editorial travel calendar • Work with operations leaders to reduce cancellations, increase conversions and satisfaction, improve margins, drive preferred-partner sales, and grow advisor destination and product knowledge • Support hotel auction growth, strategic partnerships, and partner marketing investments • Strengthen vendor relationships and track industry trends and expansion opportunities • Drive the technology roadmap, including app adoption and monetization, website experience, OBT engagement, and membership-acquisition optimization • Foster a collaborative work environment and lead communications, culture-building activities, and town halls • Own the Andrew Harper P&L and analyze travel and member data for growth, savings, sales, and productivity opportunities

🎯 Requirements

• 10+ years of leadership experience in travel agency operations, process improvement, or operations management • Strong financial acumen, including reporting, forecasting, modeling, workforce optimization, and investment/value analysis • Demonstrated strategic planning, analytical problem-solving, and innovation skills • Proven ability to lead large teams, major projects, integrations, and change management initiatives • Excellent interpersonal, negotiation, conflict resolution, team-building, and cross-functional leadership skills

🏖️ Benefits

• Choice of two medical plans • Two dental plans • Vision insurance • Flexible spending accounts (FSAs) • Company-paid life insurance and AD&D • Optional additional life insurance and AD&D • Disability insurance • Paid parental leave • Paid time off • 401k Plan with company match • Discounted employee travel options • Access to LinkedIn Learning webinars and courses • Discounted pet insurance • Discounted auto, home, & renters insurance • May be eligible for an incentive, commission, bonus, or discretionary bonus program based on company financial goal achievement and individual performance