Sales Support Representative – Part Time

🔥 0 minutes ago

🇺🇸 United States – Remote

⏱ Part Time

🟢 Junior

🟡 Mid-level

💝 Customer Support

🚫👨‍🎓 No degree required

👻 Ghost score 10%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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AdaptHealth

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 2019

📦 Logistics

🏭 Manufacturing

🏥 Healthcare

Logistics • Manufacturing • Healthcare

AdaptHealth is a company that provides healthcare solutions with a focus on respiratory health, sleep health, diabetes health, and wellness at home. With a network of 671 locations in 47 states, AdaptHealth delivers 38,225 home medical supplies each day and holds 2,825 insurance contracts. The company is dedicated to empowering patients to live their best lives, offering products and services such as CPAP machines, oxygen supplies, diabetes supplies, and a variety of medical equipment. AdaptHealth is highly rated by its customers for fast, reliable, and courteous service. They emphasize patient care solutions that integrate seamlessly into daily life, supported by online support and fast shipping services. Their mission is to change lives by providing the necessary healthcare tools to patients nationwide.

📋 Description

• Fulfill patient orders and ensure documentation and delivery instructions are accurate • Train and educate patients and caregivers on equipment use and answer service or equipment inquiries • Inform new patients about rights and responsibilities, contact procedures, billing, and satisfaction surveys • Discuss insurance coverage and arrange payment of patients’ financial responsibility • Process credit and debit card payments using standard electronic tools • Obtain patient or caregiver signatures on required documentation • Obtain medical information and documentation for complete, accurate, timely referral processing • Obtain physician order signatures and original prescriptions • Assist with promotional rollouts and referral source profile information • Increase referral volume through promotion and cross-selling among business lines • Advise referral source staff on Medicare, Medicaid, and private insurance documentation and reimbursement guidelines • Assist sales team with orientations and in-services for referral sources • Suggest alternative equipment or services based on reimbursement limitations • Maintain knowledge of assigned Health Systems’ and AdaptHealth electronic medical records • Coordinate with other departments to minimize delivery expenses and provide efficient customer service • Perform other related duties as assigned

🎯 Requirements

• High school diploma or equivalent required • Two (2) years’ work-related experience in health care, customer service, delivery personnel with sales component or entry level sales required • Prior work experience in the HME, Diabetic or Wound Supply preferred • Valid and unrestricted driver’s license • Knowledge of services and products • Excellent verbal and written communication • Excellent customer service skills • Ability to work independently and with a team • Strong analytical and problem-solving skills with attention to detail • Ability to prioritize and manage multiple projects • Mental alertness and ability to properly treat confidential information • Proficient computer skills and knowledge of Microsoft Office • Ability to adhere to PPE, infection control and hazardous materials handling procedures • Ability to maintain patient confidentiality and function within HIPAA guidelines

🏖️ Benefits

• Part-time employment • Remote work arrangement