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Senior Business & Program Operations

🔥 0 minutes ago

🏄 California, New York, +1 more states – Remote

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đź’µ $110k - $202.3k / year

⏰ Full Time

đźź  Senior

đź“‹ Program Manager

🦅 H1B Visa Sponsor

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đź‘» Ghost score 0%

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Logo of Adobe

Adobe

10,000+ employees

Founded 1982

đź’Ľ Consulting

📣 Marketing

Consulting • Marketing • Software

Adobe is a leading software company specializing in creative and digital marketing solutions. It offers a wide range of creative apps and services, including industry-standard tools like Photoshop, Illustrator, and Premiere Pro as part of its Adobe Creative Cloud suite. Adobe also provides business solutions such as the Adobe Experience Cloud, which includes marketing automation, analytics, and content management. With a focus on enhancing customer experiences through generative AI and digital asset management, Adobe serves industries like Financial Services, Retail, Media & Entertainment, and more. Adobe is also well-known for its PDF and e-signature solutions, such as Adobe Acrobat and Acrobat Sign, catering to both individuals and businesses.

đź“‹ Description

• Lead operational cadences and reviews driving Firefly Foundry pre-sales accountability, impact, and execution • Track goals, timelines, success metrics, strategic roadmaps, and execution plans • Own new business and customer opportunities involving Firefly Foundry Field CTOs or VP • Coordinate internal and external research and preparation with account teams • Drive consistent customer pipeline progression across pre-sales and post-sales teams • Collaborate with GTM, Product Marketing, Sales Operations, and Field Enablement on onboarding, enablement, and customer-facing materials • Prepare analytics, reporting insights, and executive-ready narratives for internal reviews and external customer engagements • Advise Firefly Foundry and C&P leadership on performance, problems, and needed changes • Ensure customer outcomes through handoffs and alignment across account teams, Solution Consultants, Creative Technologists, and Product Delivery

🎯 Requirements

• 10+ years in business operations, strategy, sales operations, or related fields • Preferred experience in enterprise SaaS, highly matrixed organizations, and creative and marketing industries • Experience supporting pre-sales or technical sales organizations • Ability to manage priorities, deliverables, and dependencies accurately and urgently in a fast-paced environment • Familiarity with CRM systems, reporting tools, and business intelligence platforms • Strong written and verbal communication skills • Familiarity with generative AI, creative and marketing workflows, and everyday work tools • Maniacal attention to detail and extreme ownership • Flexibility to travel as needed, approximately 25% of the month

🏖️ Benefits

• Annual Incentive Plan (AIP) for non-sales roles • Potential new hire equity award for eligible roles • Comprehensive benefits programs • Accessible recruiting process and reasonable accommodations • AI guidance during the hiring experience

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