Bilingual Customer Service Agent – English/Spanish

Job not on LinkedIn

🔥 0 minutes ago

🐊 Florida, Maryland, +3 more states – Remote

🐊 Florida – Remote 🦀 Maryland – Remote 🔔 Pennsylvania – Remote ⚔️ Virginia – Remote ⛰️ West Virginia – Remote

💵 $15 / hour

⏰ Full Time

🟡 Mid-level

🟠 Senior

💝 Customer Support

👻 Ghost score 0%

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Advantage TeleMessaging, Inc.

WebsiteLinkedInAll Job Openings

11 - 50 employees

Founded 1994

🏥 Healthcare

💼 Consulting

📦 Logistics

Healthcare • Consulting • Logistics

Advantage TeleMessaging, Inc. is a 24/7 professional call center and answering service that provides live virtual receptionist support, appointment scheduling, HIPAA-compliant secure messaging, patient engagement, digital and alphanumeric paging, and related telemessaging services. The company serves a wide range of clients—hospitals, doctors' offices, corporations, real estate firms, event planners, and more—and emphasizes tailored B2B support, industry certifications (ATSI Gold), and continuity of care for after-hours communications.

📋 Description

• Professionally answer incoming calls for a variety of businesses • Take accurate messages and relay information clearly • Assist callers with empathy and professionalism • Enter information into company systems while speaking with callers • Communicate effectively with team members and supervisors • Help create a positive experience for every caller • Provide customer support for businesses across the United States and Canada

🎯 Requirements

• Fluent in both spoken and written English and Spanish • Strong customer service skills • Clear and professional communication • Friendly, polished phone presence • Dependable and punctual • Strong spelling and typing skills • Comfortable multitasking while handling calls • Ability to work as part of a team • Separate, quiet workspace free from noises and distractions • High-speed wired internet connection; no Wi-Fi • Flexibility to work the required schedule • One weekend shift per week required • Availability during holidays required • Pass a pre-employment drug screen and background check • Previous call center or answering service experience is a plus

🏖️ Benefits

• Stable full-time employment • Weekly pay with direct deposit • Work-from-home convenience • Supportive team environment • Company-provided equipment • Medical, dental, and vision insurance • Telemedicine benefits • Flexible Spending Accounts (Section 125 plans) • 401(k) • Paid Time Off • Attendance bonus of an additional $2/hour after 90 days