Coordinator II, Client Services

🔥 15 hours ago

🇺🇸 United States – Remote

💵 $54k - $89.2k / year

⏰ Full Time

🟢 Junior

🟡 Mid-level

📁 Client Services

🚫👨‍🎓 No degree required

👻 Ghost score 0%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Advarra

WebsiteLinkedInAll Job Openings

501 - 1000 employees

Founded 1983

🏥 Healthcare

💼 Consulting

☁️ SaaS

Healthcare • Consulting • SaaS

Advarra is a provider of integrated regulatory oversight and clinical trial technology, combining independent IRB review and compliance services with enterprise SaaS platforms (including Braid, OnCore, Clinical Conductor, eReg, and eSource). The company delivers operational intelligence, AI-powered protocol design and automation, site collaboration, study startup and enrollment tools, and strategic enablement services to sponsors, CROs, research sites, and institutions to improve efficiency, compliance, and patient safety across the clinical trial lifecycle.

📋 Description

• Provide exemplary client service and serve as the main point of contact for designated pharmaceutical companies, contract research organizations, and academic medical centers • Provide direct client assistance and advisement to facilitate IRB review • Translate IRB decisions and processes to clients to maintain continuity and timely communications • Serve as the main Sponsor, CRO, and PI site contact on assigned studies • Assist with other studies as needed and serve as a primary contact on assigned submissions • Conduct administrative review of protocol/site submissions by reading, reviewing, and understanding protocol requirements and supporting documentation • Demonstrate advanced understanding of multiple types of protocol and site submissions • Document and execute client customizations and process change requests for approved protocols • Manage vendor relations and documentation for foreign-language translations • Collaborate with the quality assurance team to minimize errors • Respond to customers within 24 hours of email or voicemail receipt • Escalate customer or timeline issues to management

🎯 Requirements

• Two (2) years’ experience in an IRB or clinical research setting, including applying regulations to protect human subjects • Intermediate computer skills • Proficiency with MS Office Suite, especially Word and Outlook • Ability to effectively use a proprietary system • Certified IRB Professional (CIP) or attainment of CIP within one (1) year of eligibility (preferred) • Ability to sit or stand for extended periods at a stationary workstation • Ability to regularly carry, raise, and lower objects up to 10 lbs. • Ability to learn and comprehend basic instructions • Focus and attention to tasks and responsibilities • Verbal communication, listening and understanding, responding, and speaking

🏖️ Benefits

• Variable bonus eligibility • Health coverage • Paid holidays • Reasonable accommodation for applicants with disabilities • Inclusive and collaborative workplace culture