CMiC Application Support Analyst

🔥 14 hours ago

🌵 Arizona – Remote

🌵 Arizona – Remote

💵 $66.7k - $123.4k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

📞 Support Engineer

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

👻 Ghost score 1%

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AECOM

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1990

💼 Consulting

🏥 Healthcare

📦 Logistics

Consulting • Healthcare • Logistics

AECOM is the world's trusted infrastructure consulting firm that partners with clients to deliver innovative solutions to the most complex challenges while creating legacies for generations to come. Focused on equity, diversity, and inclusion, AECOM leverages technical expertise and digital innovation to drive transformative outcomes in infrastructure development, sustainability, and social systems. The company provides a wide range of services, including architecture & design, construction management, engineering, and environmental services across various markets such as transportation, energy, healthcare, and national governments. With a strong emphasis on sustainability, technical excellence, and community impact, AECOM is committed to building a better world.

📋 Description

• Provide CMiC application support across Finance, Job Costing, Project Management, Procurement, and Payroll modules • Diagnose configuration issues, data anomalies, workflow interruptions, and process errors • Assist end users with CMiC navigation, module functionality, and business process questions • Distinguish between user error, configuration issues, and application defects • Troubleshoot and resolve access issues, including account creation, modification, deactivation, role assignments, and permissions • Investigate ERP data flows and validate outputs using SQL • Support and maintain integrations between CMiC and Textura, Concur, Prophix, CorPay, DocuSign, ClearStory, and other systems • Support downstream analytics or reporting platforms such as Power BI • Document issues, root causes, and resolutions in a structured knowledge base • Identify recurring patterns requiring permanent fixes or process improvements • Attend in-person Day 1 onboarding at an AECOM office location

🎯 Requirements

• BA/BS in Information Technology, Business, Construction Management, or a related field plus 4 years of experience, or demonstrated equivalency of experience and/or education • Experience supporting or administering a construction ERP platform; CMiC experience strongly preferred • Working knowledge of SQL, including writing queries, investigating data, and validating results in Oracle or SQL Server • Familiarity with CMiC modules including Financials, Job Costing, Project Management, and/or Procurement • Strong analytical and troubleshooting skills • Ability to trace issues from the user interface to their data or configuration root cause • Ability to work across technical and business stakeholders and communicate clearly • Must have US employment authorization; sponsorship is not available now or in the future • Must pass a pre-employment substance abuse test

🏖️ Benefits

• Medical, dental, vision, life, AD&D, and disability benefits • Paid time off • Leaves of absence • Voluntary benefits and perks • Flexible work options • Well-being resources • Employee assistance program • Business travel insurance • Service recognition awards • Retirement savings plan • Employee stock purchase plan • Training and development programs • Primarily remote work flexibility • In-person Day 1 onboarding at an AECOM office location