EDI Support Analyst

Job not on LinkedIn

🕒 January 8

🤠 Texas – Remote

🤠 Texas – Remote

💵 $70k / year

⏰ Full Time

🟢 Junior

📞 Support Engineer

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A.E. Perkins

WebsiteLinkedInAll Job Openings

201 - 500 employees

⚕️ Healthcare Insurance

💳 Fintech

☁️ SaaS

Healthcare Insurance • Fintech • SaaS

A. E. Perkins is a company that places sustainability at the heart of its mission, focusing on building and investing in businesses that embody the entrepreneurial spirit of its namesake, Alexander Early Perkins. It primarily operates in healthcare payments and benefits technology, supporting the growth of award-winning innovative companies over the past two decades. A. E. Perkins offers various services including FSA, HSA, and COBRA administration through its subsidiary Ameriflex, direct primary care solutions via Accresa, and payroll and HR services through Workforce Go, while also engaging in investments across multiple sectors including real estate and food and beverage, and advancing consumer-driven benefits and direct care industries.

📋 Description

• Uptime Management: Ensure that all production EDI processes operate with 100% uptime, meeting or exceeding processing expectations as per SLAs. • Stakeholder Communication: Instill confidence in internal and external stakeholders by demonstrating expertise in EDI processing and the company's core business lines. • Liaison Role: Serve as the primary point of contact between internal departments, EDI vendors, and Plan Administrators. • Process Improvement: Analyze and recommend improvements to existing products and processes. • Backup and Redundancy Management: Ensure that all critical EDI processes have sufficient backup systems in place. • Documentation and Client Support: Provide updated, accurate documentation related to EDI technologies and processes. • Technology Research and Recommendations: Stay current on emerging EDI technologies and recommend new tools or processes. • Quality Assurance and Testing: Conduct thorough quality assurance (QA) testing on EDI processes. • System Administration: Manage tasks related to user setup, including creating user accounts and configuring FTP and file server directory structures.

🎯 Requirements

• Bachelor’s Degree: Required, preferably in Information Technology, Computer Science, or a related field, or equivalent industry experience and knowledge. • EDI Experience: 1-4 years of hands-on experience in EDI application interface development, with demonstrated success in implementing and maintaining EDI processes. • Agile Methodology Experience: Familiarity with agile practices for managing EDI-related projects is a plus. • Certifications: Relevant certifications in EDI technology or process improvement preferred.

🏖️ Benefits

• Medical Insurance • Vision Insurance • Dental Insurance • 401(k) Matching • Flexible Spending Accounts • Health Savings Accounts • Disability & Life Insurance • Employee Assistance Program • LegalShield • ID Shield • Commuter Reimbursement Plan • Tuition Reimbursement • Bonus Pay - This position falls under our “Corporate Bonus Plan” which entitles you to a potential bonus payout of up to 10% of your annual salary as an annual bonus, if offered employment. • Wellable membership • Telescope Health (telehealth) through Accresa • Intellect (mental health) application • Employee engagement activities, including voluntary events, raffles, book club, and more!