Software Maintenance Agreement Product Specialist – Informatics

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🔥 0 minutes ago

🏄 California, Massachusetts, +1 more states – Remote

🏄 California – Remote 🍂 Massachusetts – Remote ❄️ Minnesota – Remote

💵 $50 - $101 / hour

⏰ Full Time

🟡 Mid-level

🟠 Senior

🪄 Product Specialist

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Agilent Technologies

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1999

🍽️ Food & Beverage

🏥 Healthcare

💼 Consulting

💰 $500M Post-IPO Debt on 2019-09

Food & Beverage • Healthcare • Consulting

Agilent Technologies is a global leader in the field of analytical and laboratory instruments. The company offers a diverse range of products and solutions, including gas and liquid chromatography, mass spectrometry, lab supplies, and software and informatics. Agilent serves various industries, such as biopharma, food and beverage testing, clinical diagnostics, and environmental testing. Additionally, Agilent provides comprehensive services for lab management, maintenance, and instrument repair. They focus heavily on advancing science through sustainable solutions and supporting genomics, pathology, and cancer research with advanced technologies.

📋 Description

• Sell enterprise software maintenance agreements (SMAs) and LIMS solutions • Manage quotes and renewals for the OpenLab SYNC platform • Engage directly with customers across the Americas through outbound and inbound telephone sales • Partner with software product specialists to acquire new customers, retain existing customers, and grow the installed base • Carry a quota and interpret customer needs • Proactively address customer needs and build business opportunities • Represent Agilent in sales-focused activities • Manage the sales funnel in Salesforce CRM • Identify new business opportunities through marketing campaigns and creative initiatives • Communicate deals, issues, and opportunities with appropriate specialists • Build credibility with customers using technical knowledge of workflows and laboratory equipment

🎯 Requirements

• Bachelor's or Master's Degree or equivalent • Typically, at least 5+ years relevant experience for entry to this level • 2 years sales experience with Agilent instrument and software portfolio is a plus • Experience with SAP CRM is a plus • Experience with FlexNet licensing is a plus • Strong technical knowledge of customer workflows and laboratory equipment • Excellent interpersonal skills • Ability to manage a sales quota and sales funnel • Ability to work with Salesforce CRM • Willingness to travel 10% of the time

🏖️ Benefits

• Option to work remotely • Eligibility for bonus • Stock • Benefits • Sales incentive eligible • 10% travel required