Senior Manager, Network Operations

Job not on LinkedIn

🔥 3 minutes ago

🇺🇸 United States – Remote

💵 $115k - $125k / year

⏰ Full Time

🟠 Senior

🌐 Network Operations

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

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Airspace

WebsiteLinkedInAll Job Openings

201 - 500 employees

🏥 Healthcare

🏭 Manufacturing

🍽️ Food & Beverage

Healthcare • Manufacturing • Food & Beverage

Airspace is a logistics platform company specializing in time-critical shipping solutions. Leveraging AI-powered routing and dispatching technology, Airspace offers an integrated service for real-time shipment tracking and delay resolution, ensuring precision, speed, and efficiency. With services ranging from next flight out and on-demand ground to charter deliveries, Airspace caters to diverse shipping needs, including specialty services for industries such as aerospace, healthcare, and life sciences. The platform is acclaimed for its transparency, unrivaled delivery speed, and operational control, helping companies save time and improve supply chain effectiveness.

📋 Description

• Manage four Regional Network Managers and two Agent Leads • Own cross-regional consistency in performance standards, tooling, and escalation protocols • Coach and develop Regional Network Managers and Agent Leads • Resolve misalignment between Regional Network Managers and Agent Leads • Prioritize competing demands when two Regional Network Managers need the same Agent Lead • Participate in every agent deactivation decision alongside the Agent Lead and Procurement • Ensure deactivation decisions are documented consistently across all four regions • Escalate strategically risky deactivations to the VP • Serve as the operational escalation point for cross-regional issues and senior-management decisions • Align recruiting pipelines and training programs with regional demand • Partner with the VP on capacity planning, organizational design, and strategic initiatives • Partner with the Director, US Network Solutions on new strategic accounts and capabilities • Coordinate scorecard and data methodology across the network • Build relationships with six direct reports and cross-functional leaders • Support periodic travel to regions and cross-functional handoffs

🎯 Requirements

• 2-5+ years of experience in network operations, field operations, or multi-site operations leadership, with people-management experience across more than one function or team type • Experience managing managers, not just individual contributors • Comfortable being one of three decision-makers on a consequential call while sharing authority and accountability • Comfortable making fast prioritization decisions between peers • Strong operational judgment • Experience partnering with a strategic or business-development-style function and translating new capabilities or accounts into operational reality • Clear, direct communication skills and ability to resolve disagreements between peers • Bachelor’s degree in a related field, or equivalent practical experience

🏖️ Benefits

• High-quality health, dental, and vision plan options • Open PTO • 401K with company match