Systems Administrator – Endpoint, Identity

Job not on LinkedIn

🔥 0 minutes ago

🦀 Maryland – Remote

🦀 Maryland – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

⌨️ Systems Administrator

👻 Ghost score 10%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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AMC Health

WebsiteLinkedInAll Job Openings

201 - 500 employees

Founded 2002

🏥 Healthcare

☁️ SaaS

🤖 Artificial Intelligence

💰 Private equity on 2021-07

Healthcare • SaaS • Artificial Intelligence

AMC Health is an enterprise virtual care and remote patient monitoring company that provides clinician-led virtual care, AI-driven predictive models, and real-time physiometric data capture. It partners with health plans, health systems, government programs (including Veterans Affairs), employers, and clinical trials to reduce readmissions, improve chronic disease outcomes, and lower cost of care through an end-to-end platform combining RPM devices, predictive analytics, care management, and quality improvement services.

📋 Description

• Administer Microsoft 365 tenant services, including Exchange Online, SharePoint/OneDrive, and Teams • Administer Microsoft Intune across Windows and macOS, including enrollment, configuration and compliance policies, application deployment, patch rings, and updates • Perform zero-touch provisioning through Windows Autopilot and Apple Business Manager • Maintain standardized device builds and reduce configuration drift • Coordinate endpoint hardware logistics, procurement, drop-shipping, RMAs, and secure device returns/disposal • Administer Entra ID users, groups, roles, licensing, SSO integrations, and application registrations • Design, test, deploy, and tune Conditional Access and MFA policies • Execute identity lifecycle management for onboarding, role changes, and offboarding access revocation • Enforce least-privilege and role-based access; conduct access reviews and recertification • Configure endpoint controls supporting HIPAA Security Rule safeguards • Enforce BitLocker and FileVault encryption; manage key escrow and recovery • Maintain DLP and device compliance policies protecting PHI • Execute remote lock and wipe for lost, stolen, or compromised devices • Support incident response and breach investigation with device and access-log evidence • Maintain endpoint security baselines and remediate vulnerability findings • Produce documentation and audit evidence for HIPAA, risk assessments, SOC 2 reviews, and customer security questionnaires • Provide advanced remote desktop support for Windows and macOS issues • Manage support tickets against SLAs and communicate with non-technical staff primarily in writing • Develop SOPs, runbooks, internal documentation, and end-user knowledge-base articles • Write PowerShell scripts to automate repetitive administrative work • Track hardware, software, and license inventory throughout the asset lifecycle • Interface with Network Engineering, Security, and Application teams • Provide technical knowledge and recommendations to staff • Perform after-hours maintenance, patching, and incident response as needed • Perform other related duties as assigned

🎯 Requirements

• Working understanding of HIPAA and handling of Protected Health Information (PHI) in an end-user computing environment • 3–6 years’ experience in IT systems administration, including hands-on Microsoft 365 and Microsoft Intune administration in production • 3 years’ experience serving as a direct technical interface to internal and external customers • Demonstrated desktop support experience on both Windows and macOS • Working knowledge of DNS, DHCP, TCP/IP, VPN, and remote diagnosis of home network/connectivity issues • Ability to read and write PowerShell scripts for administrative automation • Excellent written communication and self-directed work habits, with sound judgment about when to escalate • Experience with Entra ID or Active Directory, including SSO, MFA, and Conditional Access • Experience in a HIPAA-compliant environment and with endpoint controls supporting the HIPAA Security Rule • Experience with endpoint encryption and key escrow using BitLocker and FileVault • Experience with zero-touch provisioning using Windows Autopilot and Apple Business Manager • macOS management at scale with Jamf, Kandji, or comparable platform • Experience with SaaS identity governance or SCIM-based user provisioning • Experience with EDR, SIEM, or vulnerability management tooling • Experience supporting a fully distributed, remote workforce • Experience supporting HIPAA, HITRUST, or SOC 2 audits • Microsoft MD-102 or 3+ years of hands-on endpoint administration experience • Must be a U.S. citizen residing in the continental United States • Must maintain a suitable home work environment with reliable high-speed internet • Ability to lift and handle computer equipment up to 25 pounds occasionally • Some after-hours availability required • Minimal travel required • Microsoft SC-300, Microsoft AZ-104, or Apple Certified Support Professional preferred • Python is nice to have but not required

🏖️ Benefits

• Fully remote position with all provisioning, administration, and support performed remotely • Reliable high-speed internet/home work environment support implied as a job requirement, not an employer benefit • Minimal travel required