Manager – International Account Development

🔥 0 minutes ago

🏄 California – Remote

🏄 California – Remote

💵 $89.3k - $150.3k / year

⏰ Full Time

🟠 Senior

🔴 Lead

💰 Business Development (BDR)

👻 Ghost score 0%

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American Express

WebsiteLinkedInAll Job Openings

10,000+ employees

🏦 Banking

💸 Finance

🤝 B2B

Banking • Finance • B2B

American Express is a global financial services company that issues consumer, business, and corporate credit cards, operates payment and merchant services, and offers banking products such as savings accounts, certificates of deposit, and personal loans. It provides rewards and travel programs, corporate and B2B payment solutions, financial education and security services, and extensive cardmember and merchant support.

📋 Description

• Lead, retain, and profitably grow a portfolio of American Express’ largest and most strategic global enterprise Commercial Card and payment clients • Own client strategy, profitable growth, retention, relationship expansion, global account strategy, and sales pipeline • Develop and execute comprehensive global account plans with strategic priorities, growth objectives, measurable outcomes, and executive engagement plans • Build relationships with stakeholders from program-level contacts through senior executives and C-suite leaders • Identify and advance opportunities to increase share of wallet, generate net-new spend, and expand adoption of American Express products and solutions • Lead complex commercial and contract negotiations, including renewals, pricing proposals, RFP responses, and strategic client agreements • Provide strategic and consultative guidance to Finance, Procurement, Treasury, and other client stakeholders • Mobilize cross-functional teams and subject matter experts across American Express’ matrixed global organization • Partner with Client Management, Product, Operations and Servicing, Risk and Underwriting, Legal, Strategic Partnerships, and other teams • Navigate multinational client environments, regulatory considerations, risk and underwriting requirements, and operational needs • Serve as senior point of contact for complex client issues and escalations through resolution • Lead initiatives involving global systems and process integrations, regulatory requirements, underwriting and risk considerations, and cross-market dependencies • Monitor industry, competitive, and payments trends and translate insights into strategic recommendations and growth opportunities

🎯 Requirements

• Demonstrated experience managing large, complex global enterprise clients across multiple markets, business units, functions, and senior stakeholders • Proven strategic account management experience driving client growth, retention, relationship expansion, and measurable commercial outcomes • Demonstrated sales and pipeline ownership within existing enterprise accounts • Experience participating in or leading complex contract negotiations, renewals, pricing discussions, RFP responses, and commercial agreements • Ability to mobilize cross-functional and geographically dispersed teams in highly matrixed organizations without direct reporting authority • Ability to engage senior executives and C-suite stakeholders • Strong commercial and financial acumen • Strong consultative and solution-selling capabilities • Experience navigating complex client initiatives involving multiple markets, stakeholders, products, systems, and business functions • Exceptional executive communication, presentation, and negotiation skills • Strong analytical, problem-solving, decision-making, and organizational skills • Ability to manage complex client issues and escalations • Ability to work independently in a virtual environment across geographies and time zones • Preferred: 8+ years of strategic account management, relationship management, consultative sales, or business development experience supporting large global enterprise clients • Preferred experience in Commercial Card, payments, B2B payments, transaction banking, treasury services, expense management, fintech, or complex enterprise financial services • Preferred knowledge of Commercial Card, T&E, supplier payments, B2B payment solutions, and/or Procure-to-Pay processes • Preferred experience with senior Finance, Procurement, Treasury, or corporate decision-makers • Preferred understanding of corporate finance, accounting, treasury, finance operations, expense management solutions, and ERP/accounting systems • Preferred experience with complex global contract management and negotiations • Preferred program and/or project management experience • Preferred knowledge of the competitive landscape within Commercial Card, payments, B2B payments, or Procure-to-Pay solutions • Employment eligibility to work with American Express in the U.S.; visa sponsorship will not be pursued

🏖️ Benefits

• Competitive base salaries • Bonus incentives • 6% Company Match on retirement savings plan • Free financial coaching and financial well-being support • Comprehensive medical, dental, vision, life insurance, and disability benefits • Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need • 20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy • Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) • Free and confidential counseling support through our Healthy Minds program • Career development and training opportunities