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Inside Sales Representative

🔥 5 minutes ago

🌲 North Carolina, Georgia – Remote

infoinfo

⏰ Full Time

🟢 Junior

⬇️ Inside Sales

Where this job comes from

Posted on AMMEGA's careers page, not through a job board

First seen by Remote Rocketship 5 minutes ago

Logo of AMMEGA

AMMEGA

5001 - 10000 employees

Founded 2018

📦 Logistics

🍽️ Food & Beverage

💼 Consulting

💰 Venture Round on 2018-01

Logistics • Food & Beverage • Consulting

AMMEGA is your local partner of choice for sustainable belting solutions around the globe. The company offers a wide range of products including conveying solutions, power transmission solutions, and fluid power solutions through various brands such as Ammeraal Beltech, Megadyne, and Jason Industrial. Committed to sustainability and quality, AMMEGA provides innovative solutions that cater to diverse industrial needs.

📋 Description

• Manage accounts through proactive outbound telephone and email contact to maintain and grow sales • Provide technical support to customers • Research and qualify leads and follow up on new sales leads • Sell and upsell products and services for profitable, sustainable growth • Manage CRM business matters, including call schedules, quote follow-up, return cases, product inquiries, and customer data • Support smaller-account management through competitor analysis • Handle inbound sales lead calls and convert them into sales • Overcome technical and business objections • Provide product demonstrations to qualified customers • Emphasize saleable features, quote prices and credit terms, and prepare sales orders • Track account stock levels using Kanbans or similar tools • Estimate customer delivery dates based on lead times and capacity constraints • Coordinate customer training • Build and maintain customer relationships • Prepare business transaction reports and provide leadership updates • Investigate and resolve delivery problems • Visit customer sites as required for business and application reviews • Develop account growth action plans • Service quote and order requests across multiple communication channels • Convert quotes to orders • Consult with Sales on commercial and technical issues • Provide product recommendations and technical assistance for power transmission and fluid power products • Handle RGAs, credits, and complaints • Perform other projects and duties as assigned

🎯 Requirements

• Bachelor’s degree or 1–2 years of related business-to-business customer service experience; or combination of education and experience • Ability to read, analyze, and interpret business periodicals, professional journals, technical procedures, or governmental regulations • Ability to write reports, business correspondence, and procedure manuals • Ability to present information and respond to questions from managers, clients, customers, and the public • Ability to calculate discounts, interest, commissions, proportions, percentages, area, circumference, and volume for quotes and order entry • Ability to learn technical products and understand their applications; product knowledge in synthetic and modular belts is ideal • Ability to apply basic algebra and geometry • Ability to analyze year-over-year trends through Pareto analysis • Knowledge of Outlook, Navision, and Microsoft/Salesforce CRM • Knowledge and experience with Microsoft Office, including Word, Excel, PowerPoint, and Access • Ability to solve practical problems with limited standardization • Ability to interpret written, oral, diagram, or schedule-based instructions • Excellent verbal and written communication skills and proactive phone skills • Strong mathematical and technical aptitude • Ability to work independently as a self-managed team player • Manufacturing environment experience desirable • Understanding of part numbers, policies, and products • Compliance with price policies, discount structures, and fees • Ability to travel to customers, sales meetings, and training as needed, expected not to exceed 20% • Must be able to work in the US

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