Marketing Support Coordinator

🔥 16 hours ago

🇺🇸 United States – Remote

⏰ Full Time

🟢 Junior

🟡 Mid-level

🎡 Marketing

👻 Ghost score 10%

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AMSURG

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

🏥 Healthcare

🤝 B2B

🏢 Enterprise

Healthcare • B2B • Enterprise

AMSURG is the nationally recognized leader in the strategic and operational management of ambulatory surgery centers (ASCs), providing high-quality, high-value same-day surgical services and a superior patient experience. The company partners with physician groups and health systems to form joint ventures and manages ASC operations, including anesthesia services and specialty centers for gastrointestinal, ophthalmology and orthopedic procedures. AMSURG emphasizes quality, consensus management with physician partners, and scalable operational expertise across the U. S.

📋 Description

• Execute patient engagement campaigns across SMS, direct mail, email, and other communication channels • Oversee CRM and marketing automation platforms, including data management, audience segmentation, workflows, and campaign delivery • Monitor campaign performance and program KPIs, analyze results, identify trends, and recommend improvements • Partner with IT and analytics teams to develop reporting dashboards and performance measurement frameworks • Translate data into insights and presentations for Regional Marketing Directors, Operations, and Executive Leadership • Lead A/B testing, audience experimentation, and campaign optimization • Support the patient engagement roadmap and recommend new automation, communication, and reporting capabilities • Serve as a subject matter expert for patient engagement reporting, campaign operations, and marketing data management • Advise operations and lead generation teams on campaign strategy, targeting, and performance opportunities • Coordinate with internal teams and external vendors to execute marketing programs • Perform other duties as assigned

🎯 Requirements

• Bachelor's degree in marketing, business, communications, analytics, or a related field, or an equivalent combination of education and relevant experience • 2–3 years of experience in marketing operations, campaign coordination, CRM support, marketing automation, or a related field • Experience managing multi-channel marketing campaigns, including SMS, direct mail, and automated customer journeys • Analytical and problem-solving skills • Experience preparing or maintaining dashboards, reports, and performance metrics • Proficiency with CRM and marketing automation platforms, preferably Salesforce or similar technologies • Proficiency with Microsoft Excel and PowerPoint • Experience with audience segmentation, targeting strategies, and campaign performance measurement • Knowledge of data governance, data quality, and marketing data management best practices • Ability to manage multiple projects simultaneously, prioritize competing deadlines, and maintain strong attention to detail • Experience working collaboratively across departments and communicating with internal stakeholders • Familiarity with reporting and visualization tools such as Tableau or similar business intelligence platforms preferred • Strong project management, organizational, verbal, and written communication skills • Healthcare, patient engagement, or other regulated industry experience preferred • Experience working in project management platforms such as Asana

🏖️ Benefits

• Paid Time Off • 9 observed holidays • Paid family leave • Medical insurance • Dental insurance • Vision insurance • Life insurance • Disability insurance • Healthcare FSA • Dependent Care FSA • Limited Healthcare FSA • Transportation and Parking FSAs • Health Savings Account (HSA) • Matching 401(k) plan • Training and professional growth opportunities • Recognition and development opportunities • Remote-first work schedule

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