Digital Marketing Specialist

🔥 19 hours ago

🇺🇸 United States – Remote

💵 $73 - $80 / year

⏰ Full Time

🟢 Junior

🟡 Mid-level

🌐 Digital Marketing

🚫👨‍🎓 No degree required

👻 Ghost score 0%

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Amwell

WebsiteLinkedInAll Job Openings

501 - 1000 employees

💼 Consulting

🛡️ Insurance

🏥 Healthcare

Consulting • Insurance • Healthcare

Amwell (previously known as American Well) is a leading telehealth platform in the United States and globally, connecting and enabling providers, insurers, patients, and innovators to deliver greater access to more affordable, higher quality care. Amwell believes that digital care delivery will transform healthcare. The Company offers a single, comprehensive platform to support all telehealth needs from urgent to acute and post-acute care, behavioral health, as well as chronic care management and healthy living. With over a decade of experience, Amwell powers telehealth solutions for over 240 health systems comprised of 2,000 hospitals and 55 health plan partners, reaching over 80 million lives.

📋 Description

• Build and send member campaigns in Braze against approved briefs accurately and on schedule • Perform audience segmentation in Braze • Conduct first-pass QA of every send, including segments where PHI is handled, before sign-off • Maintain send configurations and audience setups • Flag brief ambiguities and data issues before campaign build • Achieve on-time build completion and first-pass QA accuracy • Prevent PHI and accessibility defects from reaching final sign-off • Maintain build throughput against the production queue • Ensure accuracy of send configurations and audience setups • Work under general guidance and prepare work for sign-off by the Digital Marketing Manager

🎯 Requirements

• 2-3 years in email or campaign production, marketing operations, or a comparable execution role • Working knowledge of an enterprise email or lifecycle platform; Braze experience is an advantage • Accuracy under deadline, with a demonstrated QA habit rather than a reliance on downstream checking • Understanding of audience segmentation and list handling • Comfort working with regulated data and following defined handling procedures • Willingness to raise problems early • Healthcare or other regulated-industry experience (preferred) • HTML and email template familiarity (preferred) • Accessibility standards for email (preferred) • Experience in a shared-capacity or ticketed production environment (preferred)

🏖️ Benefits

• Flexible Personal Time Off (Vacation time) • 401K match • Competitive healthcare, dental and vision insurance plans • Paid Parental Leave (Maternity and Paternity leave) • Employee Stock Purchase Program • Free access to Amwell’s Telehealth Services, SilverCloud and The Clinic by Cleveland Clinic’s second opinion program • Free Subscription to the Calm App • Tuition Assistance Program • Pet Insurance • Virtual-first work environment • Work-life flexibility, including Summer Fridays and designated Mental Health Days • Opportunities to stretch and learn • Generous total rewards packages