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Account Manager

Job not on LinkedIn

🔥 15 minutes ago

🇺🇸 United States – Remote

⏰ Full Time

🟡 Mid-level

đźź  Senior

đź’° Account Manager

Where this job comes from

Posted on Angle Health's careers page, not through a job board

First seen by Remote Rocketship 15 minutes ago

Logo of Angle Health

Angle Health

11 - 50 employees

Founded 2021

🏥 Healthcare

🛡️ Insurance

⚕️ Healthcare Insurance

Healthcare • Insurance • Healthcare Insurance

Angle Health is an AI-enabled health insurance plan that delivers comprehensive healthcare benefits. The company aims to provide employers with more flexibility and options for their employees while simplifying the administrative aspects of health insurance access. With a proprietary Quote to Card technology and Benefit Builder platform, Angle Health offers rapid level funded quotes and custom plan designs. The company integrates with over 100 payroll, HRIS, and benefit admin platforms, facilitating easy management of employer-sponsored healthcare. Angle Health's integrated engagement programs and personalized messaging focus on reducing barriers to care access and enhancing the member experience. Angle Health operates in multiple states, offering modern, tech-enabled health insurance plans tailored to meet the needs of employers and employees alike.

đź“‹ Description

• Own the renewal business for employer groups and partners • Work cross-functionally with Sales, Product, Engineering, and Data Teams • Create a seamless onboarding experience and continuously improve the product experience • Serve as the primary point of contact for employer administrators and brokers, providing education and support • Initiate client and internal meetings and facilitate discussions • Gather critical information from clients and producers and manage deliverable timing • Manage member group escalations involving claims and eligibility • Create and maintain workstream project plans, status reports, and documentation covering decisions, risks, issues, and change control • Collaborate across workstreams and manage interdependencies and schedule implications • Assess risks proactively, prioritize issues, and work based on impact • Communicate effectively and concisely with stakeholders • Identify process improvements and drive operational excellence • Prepare and present quarterly reports for business reviews

🎯 Requirements

• 3-5 years of experience in healthcare, insurance, digital health, employer benefits, and other related industries • Active producer license • Superior customer service and communication skills • Patient and professional demeanor when handling challenging clients • Analytical, creative, and compassionate approach to problem solving • Intellectual curiosity and willingness to dive into details and data to find root causes • Strong and dedicated work ethic • Growth mindset with willingness to learn, teach, lead, and follow • Ability to operate autonomously and adapt in fast-changing environments • Passion for democratizing access to healthcare and disrupting the status quo • Experience with ZenDesk and Jira is a plus • Ability to work Eastern or Central Time Zone hours • Currently authorized to work lawfully in the United States • Must provide NPN and/or home state producer license number

🏖️ Benefits

• 100% company-paid comprehensive health, vision & dental insurance for you and your dependents • Supplemental Life, AD&D and Short-Term Disability coverage options • Discretionary time off • Opportunity for rapid career progression • Relocation assistance (if relocation is required) • 3 months of paid parental leave and flexible return to work policy (after 10 months of employment) • Work-from-home stipend for remote employees • Company provided lunch for in-office employees • 401(k) account • Competitive compensation • Other benefits are coming soon!

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