Product Manager – Onboarding and Growth

🔥 15 hours ago

🌐 United States, Canada – Remote

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💵 $180k - $260k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

🚀 Onboarding Specialist

👻 Ghost score 21%

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Ashby

51 - 200 employees

💼 Consulting

🤝 B2B

👥 HR Tech

Consulting • B2B • HR Tech

Ashby is a software development company that specializes in providing hiring solutions for high-growth companies. Their platform enables teams of all sizes to manage an efficient and effective hiring process, helping organizations achieve their ambitious growth targets. Notable clients include Opendoor, Figma, Notion, Deel, and Modern Treasury.

📋 Description

• Understand the entire customer journey and design thoughtful onboarding experiences for different roles and stages • Productize onboarding learnings from the Customer Success team • Spearhead the product-led growth motion in partnership with Customer Success • Own transactional email as an extension of the product experience • Define and track adoption and growth metrics • Analyze whether onboarding helps customers realize value sooner • Define Product Qualified Leads and work with Revenue Operations on routing them • Own feature changes that make onboarding easier and drive adoption • Create frameworks and consult with other product teams on adoption • Conduct customer research and develop product strategy • Partner with engineers, data, Customer Success, and Revenue Operations teams • Act as pace-setter for the product area and manage project scope and prioritization

🎯 Requirements

• Experience owning onboarding, expansion, or growth for a B2B SaaS product • Strong product taste and a growth-oriented product perspective • Growth strategy experience rooted in principled thinking, research, and data • Evidence of driving long-term growth results • Curiosity about end users and their jobs • Excellent written communication skills • Experience developing product metrics deeply connected to customer value • Exceptional relationships with customer success teams • Ability to coach and motivate high-agency engineers and drive urgency

🏖️ Benefits

• 10-year exercise window for stock options • Unlimited PTO with four weeks recommended per year • Twelve weeks of fully paid family leave in the US • Generous equipment, software, and office furniture budget • $100/month education budget; more expensive items such as conferences covered with manager approval • $250/month tool budget • Access to Claude, Cursor, and Codex with generous token budgets • Top-tier health insurance for US employees and dependents, with 100% of premiums covered by Ashby • High-quality supplemental health insurance for employees and dependents in other countries, fully covered by Ashby • Equity offered

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