Field Support Specialist

🕒 September 29

🇺🇸 United States – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

🔧 Field Service Engineer

👻 Ghost score 11%

What it means: the chance that no one is really hiring for this job.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.Why this score:

• Open for 45 days.
• Jobs at this company usually fill in 42 days.
• No salary listed.

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Aspire General Insurance

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 2013

🛡️ Insurance

💸 Finance

☁️ SaaS

💰 Debt financing on 2025-09

Insurance • Finance • SaaS

Aspire General Insurance is a U. S. -based auto insurance carrier that specializes in affordable, non-standard and standard personal auto policies. The company provides digital-first services — including producer and insured portals, quoting, endorsements, payments, and claims handling — and partners with insurance producers and agencies to distribute coverage. Aspire emphasizes speed, flexibility, and reliable customer support (including Spanish-language service) through a modern platform and streamlined workflows.

📋 Description

• Conduct in-person visits to locate and contact unresponsive parties • Obtain recorded statements from witnesses and involved parties when authorized • Verify residency, occupancy, and other claim-related information • Assist in confirming facts surrounding losses and reported incidents • Help locate witnesses and verify identities • Perform scene inspections and document observations • Photograph vehicles, property damage, accident scenes, and other claim-related locations • Assist with obtaining surveillance footage from nearby businesses, residences, or other sources • Document findings and submit reports, photos, and field notes in a timely manner • Deliver documents or claim-related checks and obtain required signatures • Visit medical facilities to retrieve records or verify provider activity and licensing information • Complete additional field assignments requested by Claims Adjusters or Investigators • Maintain professionalism and confidentiality during all interactions • Represent Aspire positively with customers, witnesses, businesses, medical offices, and community members • Provide responsive support that enhances the customer and claimant experience

🎯 Requirements

• High school diploma or equivalent • Valid driver's license with a clean driving record • Ability to travel frequently within an assigned territory • Strong communication and interpersonal skills • Ability to remain professional and composed during challenging interactions • Comfortable working independently and managing priorities in the field • Basic proficiency with smartphones, tablets, cameras, and mobile applications • Experience in insurance, investigations, customer service, field operations, security, law enforcement, or a related field preferred • Experience collecting documentation, photographs, or field observations preferred • Requires walking, standing, driving, and working in varying weather conditions • Ability to handle sensitive or challenging situations with professionalism and diplomacy

🏖️ Benefits

• Collaborative, people-first culture • Employees empowered to grow, contribute, and make a difference • Flexible schedules may occasionally be required to support investigation needs

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